Diversity management and awareness for increased cultural competence in the workplace have led Toyota Financial Services’ employees to be more sensitive in the communityand that has increased their business, saysGeorge Borst, former President and CEO.
In this hard-hitting interview on diversity management with Fair360, formerly DiversityInc CEO Luke Visconti, Borst discussed the strong emphasis on training, mentoring and succession planning and the results they are having. He also emphasized TFS’ community involvement and efforts to implement equity in credit ratings. Toyota is No. 41 in the 2012 Fair360, formerly DiversityInc Top 50.
