Jim Lentz, CEO of Toyota Motor North America, is clear about why diversity and inclusion iscritical for the company: “If we want to build great cars and trucks for the way our customers live, Toyota will strive to be a reflection of the America in which we live.”
Toyota is bringing its major North American business units and leaders together in one location for the first time at a new corporate headquarters in Plano, Texas, while also expanding its technical center in Michigan. This move is designed to achieve sustainable, long-term growth by strengthening Toyota’s ability to put customers first. The company recognizes that diversity and inclusion plays a more critical role than ever in reaching its goals. Under the leadership of Chief Social Innovation Officer Latondra Newton, Toyota is focused on improving representation and employing more diversity-management best practices, such as cross-cultural mentoring, increased visibility and conversations with high-potential employees in under-represented groups and employee-resource groups.
In the company’s cross-cultural mentoring initiative, for example, the majority of executives across its top three levels are now participating. Last year, the involvement among all managers rose 21 percent.
Participation in Toyota’s employee-resource groups is also up, with hourly workers strongly encouraged to join. In 2015 employee involvement increased by 36 percent, and the percentage of employees in multiple groups more than tripled. In addition, resource-group leaders have rotational positions on the executive diversity council, which meets quarterly and approves diversity metrics and goals.
The company also supports a successful supplier-diversity initiative. Last year, with only a four percent overall increase in spending, work with Tier 1 (direct contractor) Minority- and Women-Owned Business Enterprises rose eight percent.
Through its Diversity Advisory Board, Toyota engages the expertise of outside advisors to ensure the company is nurturing a culture of inclusion and diversity.
“Diversity and inclusion are long-standing priorities for Toyota, grounded in our core value of respect for people.Besidesbeing the right thing to do, diversity and inclusion deliver critical business benefits. We build cars and trucks for all kinds of drivers, in communities across the country. To serve America effectively, we need to mirror the rich diversity of our customers.”
Group Vice President and Chief Social Innovation Officer
“We believe, now more than ever, that Diversity & Inclusion will be the engine that drives our innovation.”
U.S. Headquarters New York City
U.S. Employees 31,827
Last Year’s DiversityInc Top 50 Ranking No. 38
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