workplace diversity

The Wharton School, Moody’s and DiversityInc Release New Workplace Culture DEI Study

The Wharton School of the University of Pennsylvania, with support from DiversityInc and Moody’s Corporation (No. 35 on The DiversityInc Top 50 Companies for Diversity list in 2021), today published a new study, “Improving Workplace Culture Through Evidence-Based Diversity, Equity and Inclusion Practices,” examining the relationship between diversity, equity and inclusion (DEI) practices and a variety of workplace outcomes. The study reveals key findings and provides recommendations for managerial DEI actions designed to improve workplace culture.

Stephanie Creary, Assistant Professor of Management at Wharton and the project’s lead researcher said: “Recently, calls to understand ‘what works’ in relation to DEI practices have amplified in both academia and industry. Our study takes a large step towards answering this question. We are excited that we have been able to produce this report in partnership with industry DEI experts, Moody’s and DiversityInc. We hope that our collaborative approach will spark more academic-industry partnerships in the future.”

The study seeks to understand how U.S. companies are defining five key concepts (diversity, inclusion, belonging, equity and respect), implementing practices related to those concepts and measuring whether those practices are effective. Results show that new concepts in the U.S. often emerge in accordance with prominent social movements and highly publicized workplace challenges. Findings also reveal a range of demographic differences across the study’s key concepts, which include:

  • People of color report greater access to DEI practices than white employees. In many cases, Black employees feel that they have greater access to DEI practices than all other racial groups.
  • People of color and women more strongly agree that they engage in “speaking up” behavior at work (e.g. speaking out against bias or promoting DEI in hiring processes and practices). However, white women more strongly agree that they engage in helping behavior at work relative to women of color.
  • People of color, particularly Black employees, report greater turnover intent relative to white employees.

DK Bartley, Chief Diversity Officer, Moody’s Corporation states: “Moody’s understands the value of credible insights because data is what we do. Evidence-based research is especially relevant as companies look to shift their approach to DEI during a time of heightened awareness on gender, racial and social inequities. We’re proud to support the study and to share findings and recommendations that are instrumental to helping managers and companies advance their DEI efforts.”

The study shows a high correlation between managerial involvement and better work engagement, job satisfaction, sense of belonging and reduced turnover intent. Respondents also indicate that access to education and training and internal diversity partners are the most effective tools for empowering them to engage in “speaking up” behavior at work. Additionally, the study reveals that mentorship and sponsorship opportunities are essential for developing an inclusive climate.

“The report shows that while diverse workforces and inclusive cultures and policies are essential, measuring the impact is critical to the health and success of an organization,” said Carolynn Johnson, Chief Executive Officer, DiversityInc. “Researchers found that managerial involvement, workplace policies and mentoring and sponsorships programs were the most common factors that shaped inclusivity in the workplace.”

“In fact, 43.3% of employees’ affective commitment is driven by managerial involvement, and 51.5% of the experience of inclusion is driven by mentoring and sponsorship programs. This data has the potential to inform leadership of the impact of their investment and reform infrastructural processes related to diversity and inclusion,” Johnson said. “We look forward to our continued work with Wharton as well as with U.S. companies to create cultures where all employees can thrive.”

Research for the study was conducted by Wharton between September 2018 and January 2021. More than 30 diversity, talent and analytics experts and 6,600 working adults around the world have participated in the study to date. This new report focuses on results from the research team’s Inclusion & Belonging Assessment taken by 1,628 adults in the U.S. who work across more than 15 industries.

View the complete findings and explore Diversity, Inclusion and Belonging at Wharton here:

Latest News

ADP Recognized as a Customers’ Choice in 2021 Gartner Peer Insights ‘Voice of the Customer’

Originally published at ADP ranked No. 8 on The DiversityInc Top 50 Companies for Diversity list in 2021.   Industry analyst firm Gartner recognized ADP as a Customers’ Choice with category distinctions in Midsize Enterprises and North America in its 2021 Gartner Peer Insights ‘Voice of the Customer’: Cloud HCM Suites…

Cigna building

Cigna and New York Life Expand Eligibility for ‘Brave of Heart Fund’ Grants Supporting Families of Healthcare Workers Who Lost Their Lives in the Fight Against COVID-19

Originally published at Cigna ranked No. 33 on The DiversityInc Top 50 Companies for Diversity list in 2021.   On June 17, the foundations of New York Life and Cigna announced that the Brave of Heart Fund, which provides monetary grants to the families of heroic health care workers…

Juneteenth National Independence Day Act bill signing

House Passes — and Biden Signs — New Bill To Make Juneteenth a Federal Holiday

The U.S. House of Representatives has voted to designate Juneteenth as a federal holiday, one day after the Senate unanimously voted for its passage. President Biden quickly signed the bill into law on June 17, making this year’s Juneteenth the first national recognition of Black Independence Day in the United…

LGBTQ protection in schools

US Education Department Issues Statement Confirming Title IX Protects LGBTQ Students Against Discrimination

Following an executive order from President Joe Biden directing federal agencies to defend LGBTQ students against discrimination, the Education Department has issued an official statement saying that Title IX does indeed ensure equal protection for LGBTQ students under federal law. Jo Yurcaba of NBC News reported that the Department of…

Texas Governor Greg Abbott

Texas Governor Approves Bill Banning Discussions of Race and Racism Within State’s Schools

Texas lawmakers continue to astound with the number of racist, transphobic laws they are willing to try to write into law.  In the last few months alone, we’ve seen Texas lawmakers draft legislation that would penalize parents who support and help their transgender children access gender-affirming care with jail time…

Cox Auto Study on Dealerships Thriving in Digital

Originally published at Cox Communications ranked No. 32 on The DiversityInc Top 50 Companies for Diversity list in 2021.   Cox Automotive has released a new study — “How to Thrive: ​Best Practices for an Accelerated Digital Landscape” — examining effective strategies dealerships are adopting to find profits and thrive…