Tag: Misty-hathaway

Video: HCAHPSWhy an Engaged Workforce Yields Maximum Reimbursement Dollars

HCAHPS: Why an Engaged Workforce Yields Maximum Reimbursement Dollars Misty Hathaway Director of Marketing and Administrator for the Office of International Alliances Mayo Clinic Millions of dollars in Medicare payments to hospitals over the next year will be based on the HCAHPS survey of patient satisfaction. How can hospitals deliver…