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Railroad CEO's Personal Passion Creates Real Diversity Results

How did the railroad CSX become our Top Company for Diversity Management Progress? CEO Michael Ward tells you how accountability—and deep personal commitment—deliver.

If two heads are better than one, why not draw in more people with varying viewpoints and backgrounds? Michael Ward, president and CEO of CSX (No. 23 in the 2012 DiversityInc Top 50), says, "With different points of view you'll get a better answer … It's important to hear all views, but you have to move forward as one."

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