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organizational misbehavior

Thousands of Student Veterans Underpaid in GI Bill Benefits for Months

The Department of Veterans Affairs, facing backlash, said it's because a 50-year-old computer system is used to process payments.

Veterans attempting to pursue an education received checks used for tuition and housing late because —in 2018 — the Department of Veterans Affairs said it's still using a 50-year-old computer system, and problems arose when attempting to add new commands. Yet, the agency wasn't willing to retroactively pay veterans — until it faced backlash.

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department of veteran affairs veteran benefits robert wilkie paul lawrence shaye washington trevor noah forever gi bill organizational misbehavior
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