President and CEO
“As the face of America changes, it only makes sense that the face of MassMutual reflects that change as well which is why diversity and inclusion is a key part of our business strategy today,” Crandall wrote in the company’s diversity and inclusion report. “At MassMutual, we see beyond the traditional definition of diversity. To us, diversity includes the broadest possible range of cultures, backgrounds, experiences and perspectives. Our goal is to welcome and include diversity and inclusion in all its forms we believe it’s the right thing to do.”
Crandall chairs MassMutual’s diversity leadership council. Before becoming CEO, he was president and chief operating officer. Crandall joined MassMutual in 1988 and worked in the investment management department for more than a decade.
In 2002, he was named managing director at Babson Capital, a subsidiary of MassMutual. Crandall went on to be become co-chief operating officer of MassMutual, overseeing the company’s retirement and financial products as well as Babson Capital and two other subsidiaries: Cornerstone Real Estate Advisers LLC and Baring Asset Management Limited.
Crandall is a chartered financial analyst. He earned a bachelor’s degree in economics from the University of Vermont and an MBA from the University of Pennsylvania’s Wharton School. He serves on the board of the American Council of Life Insurers and is a member of the Business Roundtable, the Massachusetts Competitive Partnership and the Massachusetts Governor’s Council of Economic Advisors.