Despite economic uncertainty, almost two thirds (64%) of family businesses have grown over the past year, according to a new global survey of over 2800 family businesses in 50 countries by PwC (No. 5 on the DiversityInc Top 50 Companies list).
The sector has ambitious plans to grow again over the next five years despite global economic head winds with only one in five family businesses reporting a drop in sales in the past two years.
Family businesses in Asia Pacific are the most ambitious, with 21% looking for the quickest and most aggressive growth according to findings from PwC’s biennial global survey of family businesses: The ‘Missing Middle’: Bridging the strategy gap in family firms.
Family businesses in Western Europe (10%) and North America (12%) have lower levels of ambition for quick and aggressive growth with respondents in these regions mainly predicting ‘steady growth’. Globally, 15% of respondents aim to grow quickly and aggressively in next five years and 70% aim to grow steadily.
In the near term, respondents do not see Brexit affecting their ambitions for growth (only 15% globally say it will have a negative impact). Unsurprisingly, fears about the potential impact of Brexit in the next 1-2 years were highest in the UK (38% – over twice the global average of 15%) and among EU countries (22%). Globally, 83% said they were not planning to take action to address Brexit.
Despite the relatively steady outlook, the report warns that family businesses’ growth outlook could be curtailed by the organisation’s own lack of strategic planning rather than economic factors or other external concerns. In fact, many issues now facing family business come back to a lack of strategic planning the ‘missing middle’ namely having a strategic plan that links where the business is now to the long-term and where it could be. This results in many families not being able to turn early promise into sustainable success.
While some family firms are managing strategic planning well, many are caught between the deluge of every day issues and the weight of inter-generational expectations. PwC found that in survey to survey, areas such as succession, diversification, digital, cyber security, and innovation, are not being tackled.
Stephanie Hyde, Global Entrepreneurial & Private Business leader, PwC, comments:
“It is clear family firms remain a vital part of economies across the world, contributing the bulk of GDP in many territories, and are a primary driver of job creation.”
“Overall, their performance and outlook for growth remain strong with notable progress on professionalisation, but less so on strategic planning. Having an ambition to grow, without a strategic plan of how to get there, is just an aspiration. Not only is it limiting their ambition to expand and grow, it could also expose them to additional risks that they have not effectively planned for.”
In three successive surveys now, family businesses have made on average, around a quarter of their sales overseas with ambitions to raise that to a third. Yet in each survey, international sales have remained at around 25%. One in three family firms are still operating in only one sector and still only in their own home market, yet just under 80% plan to export/sell goods outside of their home market within five years.
A number of the key challenges respondents from over 2800 businesses in 50 countries identified related to their strategic planning:
Succession: Only 16% of family firms have a plan for their succession process for all senior executives: 43% have none at all.
Innovation: 64% identify innovation as a key challenge to keep ahead in the next five years
Digital: 47% say keeping pace with digital and new technologies is one of their key challenges, yet only a quarter think their business is vulnerable to digital disruption
Professionalization: three out of five respondents say they will bring in non-family professionals to help run the business.
Skills: 58% say their ability to attract and retain the right talent is a key challenge over the next five years. Almost half believe that they need to work harder than non-family businesses to recruit/retain top talent (48%)
Finance: A third say that they find it harder to access capital (32%) than their non family business counterparts. Three quarters (76%) say they will use on their own capital to fund growth
Cyber security: Less than half (45%) believe their business is prepared for dealing with a data breach or cyber-attack
Geopolitical concerns: The majority of family businesses identify political and economic stability as more important than growth potential when considering new export markets.
Working life: Next generation family members are more certain they have to work harder to prove themselves than current generation believe they do (88% vs 66%). Nearly two thirds say they are properly appraised (65% vs 59% in current generations)
Peter Bartels, Global Family Business Leader, PwC, comments:
“This year’s results on succession show a recurring theme too. It’s the fault-line in the family business model. There’s no point having detailed plans for business continuity, if the single most significant risk to this is not addressed. A managed succession process can be a rallying point for the family, allowing it to reinvent itself in response to changing circumstances, but without a plan it is the most obvious ‘failure factor’ for the family business.”
“The next generation play an important role in creating the family business’ future. The great majority of family businesses around the world don’t believe they are vulnerable to digital disruption and many state they have a strategy fit for a digital world. In our experience they underestimate the impact of digitisation. It shows that it is very fruitful to listen to the next generation and have them be the change agents for digital transformation.”
The report finds that a more uncertain economic environment means that for many family businesses, ensuring the company stays in the family is possibly not as important as it once was. Fewer than half of family businesses plan to pass both ownership and management of business fully to the next generation (39% will pass on management; 34% will pass on ownership). First generation business owners are now almost twice as likely to be planning to sell or float their business (29% vs 17% average across all businesses).
When activist Tarana Burke coined the #MeToo movement, she knew it would start a culture-shifting conversation about sexual violence. But three years after that movement began, she believes that change hasn’t been as far-reaching as she’d hoped, especially for Black women who’ve faced some aspect of sexual abuse or violence. …
TIAA — Teachers Insurance and Annuity Association of America — has announced that Thasunda Brown Duckett will become the company’s new CEO, succeeding Roger W. Ferguson Jr. who announced in November 2020 his plans to retire. With her appointment, Duckett will join newly named Walgreen’s CEO Rosalind Brewer as one…
A Pentagon report detailing the inroads that white supremacists have made into the military has recently come to light. Prepared by Pentagon officials in October of 2020 for Congressional review, the report was recently unearthed through a Freedom of Information Request by the editorial team at the Congressional newsletter CQ…
On Feb. 24, Senate Democrats reintroduced a police reform bill in response to the May 2020 killing of George Floyd at the hands of Minneapolis police officers. The bill’s reintroduction comes as instances of police brutality continue at an alarming rate across the country — especially when it comes to…
In an interview with Oprah Winfrey, legendary musician Stevie Wonder said he plans to leave the U.S. for Ghana, explaining that he wanted himself and his family to live in a place where Black people didn’t have to fight for respect. “I don’t want to see my children’s, children’s children…
During Black History Month, DiversityInc is honoring a series of Black innovators and history makers like Cathay Williams who are often overlooked in mainstream media coverage and history books. Check back throughout February to learn more about important figures. Born: September 1844, Independence, Missouri Died: ca. 1892–1900 Best known for:…
Following the deaths of George Floyd, Breonna Taylor and others over the summer of 2020 and the social uprising that occurred as a result, the Black Lives Matter Movement became the face of revolution and change within the U.S. And with that newfound prominence also came hefty donations — a…
As stigma against LGBTQ individuals has decreased in recent years, more and more individuals of all ages are becoming comfortable acknowledging they identify as either lesbian, gay, bisexual, transgender or queer. And that data is showing up in big ways in academic fields. In a new Gallup report, researchers found…
As the world of cable TV news becomes increasingly fragmented, BNC (Black News Channel) is promising to deliver an alternative news source that looks at breaking news stories through the eyes of Black Americans when it relaunches in March 2021. In a Wall Street Journal exclusive, reporter Lillian Rizzo writes…
No charges will be filed against the Rochester officers involved in the death of 41-year-old Daniel Prude, an unarmed Black man who was killed during a brutal police encounter in March 2020. Prude was suffering a mental health episode and drug trip when his brother called 911 for help. Officers…