close and back to page

Latest News

Latest News

Cox Digital Academy Expands Internet Program to Further Bridge Digital Divide

The Cox Digital Academy will provide families with free online educational resources to help them compete in a digital world.

Cox Communications (No. 18 on the DiversityInc Top 50 Companies list) has announced the launch of the Cox Digital Academy, an expansion of its Connect2Compete (C2C) program. Available to parents, students and educators seeking to improve their digital skills, the Cox Digital Academy will provide free online educational resources and training to increase digital competency in education, jobs, housing, social media and more.


"After nearly two decades of offering low income access programs and connecting families to the internet, the Cox Digital Academy is a natural extension of our Connect2Compete program that better equips children and parents to maximize the power of those connections with online tools," said Pat Esser, president of Cox Communications. "Access is an important first step, but digital literacy must be maximized to ensure that we close the digital divide for children and enable them to compete in the modern marketplace."

The Cox Digital Academy provides content, tools and resources from Common Sense, EVERFI and the Public Library Association, covering:

  • Computer and internet basics, teaching users how to conduct web searches, create and manage email accounts, and how to navigate search engines.
  • Educational games and resources for students and teachers, providing homework help, teaching strategies, and more.
  • Job skills, enabling parents to easily navigate job search engines, create resumes and fill out online applications.
  • Social media and online safety, giving parents and children the tools to help prevent cyberbullying, learn about social media basics, and protect social media privacy.
  • Online financial literacy, such as setting up or managing a checking account online and managing an online budget.

"From tips on how to keep kids safe online to glossaries to decode digital terms, Common Sense aims to be a trusted ally for parents and educators, helping kids to harness the power of media and technology for learning and life," said Amy Guggenheim Shenkan, President and Chief Operating Officer of Common Sense. "We're thrilled to partner with Cox to help close the digital divide, so that all families, educators, and -- most importantly — kids have access to the tools and resources they need to succeed."

The American Library Association (ALA) and Cox Communications continue to strengthen their partnership and expanding the shared commitment to connecting low-income students and their families with technology, providing a stronger foundation for success in the classroom, in continuing education and in job opportunities. Through this new partnership, more low-income families will have access to digital literacy training and resources in their local libraries and online at www.digitallearn.org.

"Public libraries are dedicated to helping their patrons and community members to thrive in the knowledge economy," says Public Library Association (PLA) President Pam Sandlian Smith. "To that end, we are proud to partner with Cox Communications by piloting the deployment of enhanced digital literacy training and resources at select libraries across the U.S. PLA is pleased that even more learners will have access to the training we created for DigitalLearn.org through the Cox Digital Academy."

EVERFI is on the front lines of education's evolution, connecting learning to the real world by equipping users with the skills they need for success beyond the classroom.

"We are thrilled to work with Cox Communications to launch this incredible program harnessing technology to teach critical life skills," said Jon Chapman, EVERFI Co-Founder and President of Global Partnerships. "This partnership will empower and educate families and communities by providing them with the tools they need to thrive in this ever-changing digital age."

Cox Communications was the first to support the Department of Housing and Urban Development's ConnectHome initiative and K-12 families in HUD communities within Cox markets automatically qualify for our C2C program.

"Cox Communications has and continues to be a pioneer in the digital inclusion space," said Chike Aguh, chief executive officer of EveryoneOn. "The Cox Digital Academy is a worthy addition to their commitment to making sure that all people have access to the opportunities that the internet and digital literacy training provides."

Along with Connect2Compete and the Cox Digital Academy, Cox is dedicated to supporting local communities and technology adoption. Since 2004, Cox Communications has installed 100 Technology Centers at Boys & Girls Clubs of America Clubhouses throughout the country.  Valued at $25,000, each Boys & Girls Club Technology Center includes computers, monitors, laptops, printers as well the Internet service, enabling the students to complete their school assignments and learn critical digital literacy skills that are important to their future success.

Since 2012, more than a quarter million people have been connected to the internet via Cox's Connect2Compete (C2C) program. For more information, or to sign up for Connect2Compete call 1-855-222-3252, or visit www.cox.com/aboutus/connect2compete.html.

Check out the Cox Digital Academy here: www.cox.com/aboutus/connect2compete/digital-academy.html.

Cox Changes Logo, Tagline to Bring People Closer

"This will be a journey, but we want our products and employees to be advocates of real connections, not just connectivity."

Originally Published by Cox Communications.

Cox creates millions of moments of human connections every day and will focus more on what makes these connections so powerful and unique. To emphasize this shift, the company is launching new advertising, a new logo with a warmer look and feel, and a tagline of "bringing us closer."

Read More Show Less

Cox Raises Commitment To Bridge Digital Divide With $20 Million Pledge

Cox's Connect2Compete customers report affordable internet access at home gets kids more interested in school work and makes parent involvement easier.

Originally Published by Cox Communications.

Cox Communications announced the overwhelmingly positive results of a survey of Connect2Compete program participants, a program designed for low-income families in need of internet access at home. The vast majority of parents agree low-cost internet service at home gives children a leg up for high school graduation (91 percent) and helps students get higher grades (89 percent). During a press conference in Washington D.C., Cox President Pat Esser also announced Cox is expanding its commitment to bridge the digital divide with a commitment of $20 million annually.

Connect2Compete Survey Results

The recent survey of more than 1,700 Connect2Compete participants revealed parents agree Connect2Compete:

  • Makes it easier to communicate with teachers and the school (95 percent)
  • Sets children up for success (94 percent)
  • Makes children more interested in school work (88 percent)
  • The convenience of having internet access at home is among the greatest benefits (97 percent)

According to the survey, most Connect2Compete customers are first-time internet users. Many first-time internet users lack the digital literacy skills necessary to make the most of their internet connection. To help bridge this gap, Cox Communications offers free digital literacy training and resources through the Cox Digital Academy. The digital literacy training is designed to empower low-income families to build educational, economic and social opportunities crucial to realize the full potential of a home internet connection.

Cox Expands Commitment to Bridge Digital Divide

Joined by FCC Chairman Ajit Pai and Founder of EveryoneOn, Zach Leverenz, Esser revealed the company surpassed a significant program milestone and is expanding its commitment to bridge the digital divide during the press event. To date, more than 400,000 people have been connected to the internet via the Connect2Compete program and the company continues to invest in the program. Esser announced the company is pledging an additional 20 million dollars to support this initiative over the next year.

"With convenient, reliable internet access at home, students can readily focus on their school work, explore their passions and ultimately reach their full potential in life," said Pat Esser, president of Cox Communications. "We will continue devoting important resources – including discounted internet service – to bolster their success and close the digital divide."

Cox has offered a low-income internet program for nearly two decades, and has a strong history of exceeding its goals for providing access to technology to students and their families – in the classroom, in the community and in homes. Through public-private partnerships and a dedicated focus across the entire Cox organization, the company continues to lead the way in closing the digital divide in the communities it serves. By connecting schools, community centers like Boys & Girls

During the back-to-school season, empowering students with the right tools is top of mind for parents and teachers. Survey respondents reported the sign-up process for Connect2Compete is a positive experience, and most participants experienced no issues when signing up via telephone at 855-222-3252 or online at www.cox.com/lowcostinternet. Cox also regularly hosts or attends events where families can sign-up in person.

"My number one priority at the FCC is to bridge the digital divide—the gap between Americans who have access to the internet and advanced technologies and those who don't, "said FCC Chairman Ajit Pai. "That's because the internet is increasingly critical in our daily lives. I've seen this for myself in my travels across the country and that's why the FCC has taken aggressive action to extend internet access. Every American deserves to have access to digital opportunity."

Cox: Retailers And Brands Measure Customer Engagement All Wrong

The problem isn't engagement itself, or even that marketing teams have sold their organizations on likes that didn't lead to sales – the problem is with how retailers and brands measure engagement.

Originally Published by Cox Communications.

By Nikki Baird

I came across a statistic a couple of weeks ago that intrigued me. According to a Journal of Marketing study, brands that invest in both social media and TV advertising sees a sales increase of 1% over a brand that invests in TV alone. And, the study notes, "A neutral or even negative social media post with high engagement will impact sales more than a positive post that draws no likes, comments, or shares. This is true even among customers who say their purchase decisions are not swayed by what they read on social media."

In other words, customers who are more engaged are more likely to spend. And engagement is so contagious, that consumers only have to see that others are getting engaged to actually be swayed, whether they realize it or not.

That says a lot about the power of engagement.

Read More Show Less

Cox Business Acquires RapidScale

Strategic acquisition strengthens Cox Business' managed services and connected cloud offerings.

Originally Published by Cox Communications.

Cox Business, the commercial division of Cox Communications, announced its acquisition of RapidScale, a leading managed and hybrid managed cloud services provider that delivers secure and reliable cloud solutions to businesses of all sizes.

Read More Show Less

Cox Communications Names Perley McBride as Chief Financial Officer

Perley Mc Bride has more than 20 years of experience in financial roles in the communications industry, including a decade at Frontier.

Originally Published by Cox Communications.

Cox Communications announced that Perley McBride will join the company as executive vice president and chief financial officer. Most recently, McBride was executive vice president and chief financial officer of Frontier Communications.

Read More Show Less

YouTube Kids and NPR One Come to Cox Contour!

Cox continues to make it easy for customers to easily access everything in one place, adding YouTube Kids and NPR One alongside Netflix, YouTube, iHeartRadio, On Demand and live TV programming.

Originally Published by Cox Communications.

Cox Communications announced that YouTube Kids and NPR One are now available for Contour customers, providing seamless access to video and audio content choices right alongside TV programming, On Demand content, DVR recordings and more. Cox Contour customers can use their voice remote to launch and watch YouTube Kids videos and NPR One audio directly on their televisions, with no secondary device or need to switch inputs. These two apps are the latest additions to a series of apps accessible via the Contour platform, including Netflix, YouTube and iHeartRadio.

Read More Show Less

Cox Launches New Spanish Language Content in Expanded Digital Academy

Free Resources Boost Digital Literacy Skills for Better Education, Jobs, Housing Opportunities and More.

Originally Published by Cox Communications.

At the League of United Latin American Citizens (LULAC) National Convention, Cox Communications announced the expansion of the Cox Digital Academy to include free Spanish-language resources designed to broaden opportunities for the Hispanic population through technology. Cox Digital Academy, part of Cox's commitment to narrow the digital divide, offers valuable online resource for parents, students and educators seeking to improve their digital skills. Cox is also supporting the convention by educating families about the discounted home internet service available through its Connect2Compete program.

Read More Show Less