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Cox Brings Netflix to Cox Contour, Providing Seamless Video Experience

Accessing Netflix movies and shows is now as easy as watching TV for Cox Contour customers.

The Contour interface with Netflix / PRNewsfoto/Cox Communications

Cox Communications (No. 18 on the DiversityInc Top 50 Companies list) and Netflix announced the integration of Netflix on Cox Contour nationwide.  Accessing Netflix movies and shows is now as easy as speaking into the remote for Cox Contour video customers. Cox customers with a Netflix subscription can access Netflix content, along with Cox's live TV, DVR and On Demand content all within the Contour TV guide.


"Cox has supported Netflix subscribers for years with our high-speed internet service and now we're improving the experience by adding the Netflix service to the Contour TV guide," said Pat Esser, president of Cox Communications.  "Customers want to easily access the content they care about – across sources – anytime, anywhere; we'll continue to look for more ways to improve the video experience."

Full integration throughout the Contour platform means finding and watching current and past episodes of favorite shows and movies is easier than ever. Using the Contour remote, Netflix content can be accessed by:

  • Searching for specific TV shows or movies via the Contour voice remote - automatically includes both the Cox and Netflix libraries
  • Going to the Contour Apps category and choosing the Netflix icon or simply saying "NETFLIX" into the voice remote – opens the Netflix app on the TV screen
  • Discovering select Netflix titles within the Cox On Demand menus

While Netflix is now fully integrated with Contour, Cox customers will need a subscription to Netflix to enjoy content from both sources.

"Cox Contour customers can now watch TV series, movies, comedy specials and documentaries from Netflix as easily as they watch live TV," said Paul Perryman, vice president of business development, Netflix. "Through Contour's voice remote, they can access all of their favorite Netflix or live TV shows all in one place, without juggling remotes or cords."

Contour is Cox's premier video product and the latest version leverages the X1 platform from Comcast and now includes Netflix's content library.  One of the most popular Contour features is the voice remote, which allows customers to change channels, find shows, get recommendations and launch apps by simply using voice commands.  The TV apps offer personalized news, weather and traffic, including a sports app which shows stats and scores on the TV screen without interrupting the game.  The cloud-based Contour interface is available in-home and on a mobile app which allows viewing on mobile devices both in and outside the home.

Contour users can view purchased movies and shows on TV, stream on computer at watchtv.cox.com or download content to the Contour mobile app to watch anywhere, anytime -- even without an Internet connection.

Cox Changes Logo, Tagline to Bring People Closer

"This will be a journey, but we want our products and employees to be advocates of real connections, not just connectivity."

Originally Published by Cox Communications.

Cox creates millions of moments of human connections every day and will focus more on what makes these connections so powerful and unique. To emphasize this shift, the company is launching new advertising, a new logo with a warmer look and feel, and a tagline of "bringing us closer."

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Cox Raises Commitment To Bridge Digital Divide With $20 Million Pledge

Cox's Connect2Compete customers report affordable internet access at home gets kids more interested in school work and makes parent involvement easier.

Originally Published by Cox Communications.

Cox Communications announced the overwhelmingly positive results of a survey of Connect2Compete program participants, a program designed for low-income families in need of internet access at home. The vast majority of parents agree low-cost internet service at home gives children a leg up for high school graduation (91 percent) and helps students get higher grades (89 percent). During a press conference in Washington D.C., Cox President Pat Esser also announced Cox is expanding its commitment to bridge the digital divide with a commitment of $20 million annually.

Connect2Compete Survey Results

The recent survey of more than 1,700 Connect2Compete participants revealed parents agree Connect2Compete:

  • Makes it easier to communicate with teachers and the school (95 percent)
  • Sets children up for success (94 percent)
  • Makes children more interested in school work (88 percent)
  • The convenience of having internet access at home is among the greatest benefits (97 percent)

According to the survey, most Connect2Compete customers are first-time internet users. Many first-time internet users lack the digital literacy skills necessary to make the most of their internet connection. To help bridge this gap, Cox Communications offers free digital literacy training and resources through the Cox Digital Academy. The digital literacy training is designed to empower low-income families to build educational, economic and social opportunities crucial to realize the full potential of a home internet connection.

Cox Expands Commitment to Bridge Digital Divide

Joined by FCC Chairman Ajit Pai and Founder of EveryoneOn, Zach Leverenz, Esser revealed the company surpassed a significant program milestone and is expanding its commitment to bridge the digital divide during the press event. To date, more than 400,000 people have been connected to the internet via the Connect2Compete program and the company continues to invest in the program. Esser announced the company is pledging an additional 20 million dollars to support this initiative over the next year.

"With convenient, reliable internet access at home, students can readily focus on their school work, explore their passions and ultimately reach their full potential in life," said Pat Esser, president of Cox Communications. "We will continue devoting important resources – including discounted internet service – to bolster their success and close the digital divide."

Cox has offered a low-income internet program for nearly two decades, and has a strong history of exceeding its goals for providing access to technology to students and their families – in the classroom, in the community and in homes. Through public-private partnerships and a dedicated focus across the entire Cox organization, the company continues to lead the way in closing the digital divide in the communities it serves. By connecting schools, community centers like Boys & Girls

During the back-to-school season, empowering students with the right tools is top of mind for parents and teachers. Survey respondents reported the sign-up process for Connect2Compete is a positive experience, and most participants experienced no issues when signing up via telephone at 855-222-3252 or online at www.cox.com/lowcostinternet. Cox also regularly hosts or attends events where families can sign-up in person.

"My number one priority at the FCC is to bridge the digital divide—the gap between Americans who have access to the internet and advanced technologies and those who don't, "said FCC Chairman Ajit Pai. "That's because the internet is increasingly critical in our daily lives. I've seen this for myself in my travels across the country and that's why the FCC has taken aggressive action to extend internet access. Every American deserves to have access to digital opportunity."

Cox: Retailers And Brands Measure Customer Engagement All Wrong

The problem isn't engagement itself, or even that marketing teams have sold their organizations on likes that didn't lead to sales – the problem is with how retailers and brands measure engagement.

Originally Published by Cox Communications.

By Nikki Baird

I came across a statistic a couple of weeks ago that intrigued me. According to a Journal of Marketing study, brands that invest in both social media and TV advertising sees a sales increase of 1% over a brand that invests in TV alone. And, the study notes, "A neutral or even negative social media post with high engagement will impact sales more than a positive post that draws no likes, comments, or shares. This is true even among customers who say their purchase decisions are not swayed by what they read on social media."

In other words, customers who are more engaged are more likely to spend. And engagement is so contagious, that consumers only have to see that others are getting engaged to actually be swayed, whether they realize it or not.

That says a lot about the power of engagement.

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Cox Business Acquires RapidScale

Strategic acquisition strengthens Cox Business' managed services and connected cloud offerings.

Originally Published by Cox Communications.

Cox Business, the commercial division of Cox Communications, announced its acquisition of RapidScale, a leading managed and hybrid managed cloud services provider that delivers secure and reliable cloud solutions to businesses of all sizes.

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Cox Communications Names Perley McBride as Chief Financial Officer

Perley Mc Bride has more than 20 years of experience in financial roles in the communications industry, including a decade at Frontier.

Originally Published by Cox Communications.

Cox Communications announced that Perley McBride will join the company as executive vice president and chief financial officer. Most recently, McBride was executive vice president and chief financial officer of Frontier Communications.

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YouTube Kids and NPR One Come to Cox Contour!

Cox continues to make it easy for customers to easily access everything in one place, adding YouTube Kids and NPR One alongside Netflix, YouTube, iHeartRadio, On Demand and live TV programming.

Originally Published by Cox Communications.

Cox Communications announced that YouTube Kids and NPR One are now available for Contour customers, providing seamless access to video and audio content choices right alongside TV programming, On Demand content, DVR recordings and more. Cox Contour customers can use their voice remote to launch and watch YouTube Kids videos and NPR One audio directly on their televisions, with no secondary device or need to switch inputs. These two apps are the latest additions to a series of apps accessible via the Contour platform, including Netflix, YouTube and iHeartRadio.

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Cox Launches New Spanish Language Content in Expanded Digital Academy

Free Resources Boost Digital Literacy Skills for Better Education, Jobs, Housing Opportunities and More.

Originally Published by Cox Communications.

At the League of United Latin American Citizens (LULAC) National Convention, Cox Communications announced the expansion of the Cox Digital Academy to include free Spanish-language resources designed to broaden opportunities for the Hispanic population through technology. Cox Digital Academy, part of Cox's commitment to narrow the digital divide, offers valuable online resource for parents, students and educators seeking to improve their digital skills. Cox is also supporting the convention by educating families about the discounted home internet service available through its Connect2Compete program.

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