No. 2 | Marriott International


  • By 2025, Marriott’s Serve 360 plan includes investing at least $5M to increase and deepen programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees.
  • For 2018, Marriott committed over $100 million to offer eligible associates in the U.S. a one- time supplemental match in the Retirement Savings Plan. Marriott will match $5 for every $1 an eligible associate saves in 2018, up to a maximum of $1,000. This match is in addition to the annual Retirement Savings Plan discretionary match.
  • Marriott’s Multicultural Affairs group provides information on multicultural guest services, helps increase cultural competence, and influences global sales, marketing, communications and advertising. In 2018, they reached over 15,000 associates and customers via presentations and conferences.


Marriott International is committed to providing a world of opportunity for associates, customers, suppliers, owners and many other key stakeholders with meaningful and impactful programs in place, including:

Women’s Leadership Development Initiative – Designed and implemented 20 years ago, this initiative’s goal is to develop a strong pipeline of female leaders. Today, women compromise 54% of the company’s total workforce and hold some of the most significant P&L and policy-making positions, in the company.

The Emerging Leader Program (ELP )– A key pillar of our Americas Diversity and Inclusion strategy to increase the numbers of women and minorities in leading roles. More than 1,300 leaders have completed or are currently enrolled in this program. Overall, women have represented 56% of participants and minorities have represented 36%. Since the program’s inception in 2014, 60% of participants have been promoted at least once.

Exchanges: A Diverse Supplier Program – Marriott International conducts business with more than 4,000 minority-women-, LGBT-disabled-, and veteran-owned businesses annually and has spent over $5 billion with diverse suppliers over the past decade.

The Diversity Ownership Initiative – This program introduces the hotel business to successful business owners who are women or people of color. Today, more than 1,300 hotels are owned by diverse and women entrepreneurs.

Culture Days – This immersive training is designed to build cultural competence and confidence. Newly expanded, the popular program spans 13 countries and cultures, giving attendees a unique opportunity to experience and appreciate appropriate cultural terms, business and social protocols, traditions, trends, cuisine, and clothing.

Human Trafficking Awareness Training – As of January 2019, more than 500,000 on-property associates have been trained to spot signs of human trafficking, marking a watershed moment in the global fight against this multinational crime. The mandatory training has directly resulted in rescues and the removal of young people from dangerous situations.

Serve 360 – In 2018, Marriott International launched this new sustainability and social impact platform guided by four “coordinates” each with dedicated focus areas and measurable goals, the most ambitious in company history. The Empower Through Opportunity coordinates involves partnering with leading nonprofits to ensure workplace readiness and access to opportunity for youth, diverse populations, women, people with disabilities, veterans, and refugees.



Arne Sorenson
President and CEO

“Ensuring that everyone who walks through our doors feels welcome is who we are as a company and my most important leadership responsibility. Our continued success will be a direct result of our efforts to maintain an inclusive environment, where no energy is spent wondering if you belong.”

David Rodriguez
Executive Vice President and Global Chief Human Resources Officer

“Opening doors to opportunity for everyone and embracing differences is more relevant than ever as we expand our portfolio around the world. Our longstanding culture of inclusion continues to evolve and is strengthened by TakeCare, Marriott’s employee wellbeing program empowering associates to live their best lives.”



U.S. Headquarters: Bethesda, Md.

Global Employees: 425,000

2018 DiversityInc Top 50 Ranking • No. 2


  • No. 2 Diverse Leadership
  • No. 5 Executive Diversity Council
  • No. 5 Executive Women
  • No. 8 Mentoring
  • No. 6 Philanthropy
  • No. 10 Supplier Diversity
  • No. 8 Sponsorship
  • No. 11 Talent Acquisition
  • No. 5 Talent Acquisition for Women of Color
  • LGBT Employees