No. 1 | Marriott International
Arne SorensonPresident & CEO
“We are greatly honored to be recognized by DiversityInc. One thing that has deeply touched me during this unprecedented global crisis is hearing from associates about their optimism for the future, even as they face the tremendous impact. Their belief that together we can build a safer, more welcoming and just world strengthens us.”
David RodriguezEVP and Global Chief Human Resources Officer
“As the firstborn of immigrants seeking a better life, I learned to appreciate the impact of the employment experience on an employee and the family.It’s more than just an economic transaction.It’s an opportunity for building self-worth, belonging and a sense of purpose that strengthens the person and organization.”
- Marriott’s cultural engagement program, “TakeCare” champions employee wellbeing and is designed around the pillars of opportunity, community and purpose.
- Marriott is also committed to supplier diversity. It surpassed its goal to increase its spend of women-owned businesses to $500 million by 2020. By the end of 2019, it increased its spend to nearly $556 million. It is working toward increasing its spend with diverse-owned businesses to $1 billion.
- Marriott invests in increasing cultural competence. Its Multicultural Affairs group is dedicated to providing information on multicultural guest services, helping increase cultural competence and influencing global sales, marketing, communications and advertising. It reaches 17,000 associates and customers through Culture Day sessions, forums and webinars with cultural overviews, best practices and other cultural education opportunities. Marriott’s CEO Arne Sorenson has made corporate responsibility central to his leadership. He is outspoken on issues including environmental sustainability, human rights and diversity and inclusion.
In The News
- Marriott — Worldwide Pride Matters: W Hotels Teams Up With Mardi Gras To Love Out Loud
- Reducing Waste: A Look at Hotel Sustainability Through Marriott International
- Marriott CHRO David Rodriguez Puts Employee Well-Being First
Other DiversityInc Lists
- No. 4 Board of Directors
- LGBT Employees
- No. 5 Supplier Diversity
- No. 2 Executive Diversity Councils
- No. 13 Mentoring
- No. 3 Philanthropy
- No. 14 Sponsorship
From The Company
Marriott International’s deeply rooted cultural approach to diversity and inclusion encompasses results-oriented metrics and initiatives that support associates, customers, suppliers and owners.
Their CEO-led Global Diversity and inclusion Council and Board-chaired Committee for Excellence establish priorities and ensure accountability.
Marriott’s global TakeCare wellbeing approach, with over 15,000 Champions, is at the core of all it does.
With CEO and senior leadership MBOs, TakeCare incorporates diversity and inclusion to provide opportunity, community and purpose for all.
Examples of accomplishments:
- Marriott’s Emerging Leader Program increase its diverse talent pool. Overall, participants include 58% women and 37% minorities; 65% have been promoted at least once; 98% have been promoted or selected for developmental moves.
- Marriott’s goal to spend $500 million with women-owned businesses by 2020 was surpassed in 2019 in the U.S. alone. The new goal, to increase spending by $100 million over three years, targets over 50% with businesses in developing countries.
- Championed by its CEO, Marriott’s “Respect for All” platform provides diversity and inclusion resources, training and best practices that support its commitment to an inclusive culture for associates, guests and business partners. The company’s new TakeCare Community Hub offers hundreds of web-based resources that address welcoming all, understanding unconscious bias and promoting inclusion.
U.S. Headquarters: Bethesda, MD
Global Employees: 420,000
2019 DiversityInc Top 50 Ranking: No. 2