KeyBank Appoints Helena Haynes-Carter as Chief DEI Officer

Originally published at KeyBank ranked No. 23 on The DiversityInc Top 50 Companies for Diversity list in 2021.


KeyCorp announced that Helena Haynes-Carter has been named Chief Diversity, Equity and Inclusion Officer for the company. In this role, Helena will lead the strategy and tactics to improve the acquisition, development and retention of diverse talent and suppliers.

“We are honored to welcome Helena to KeyBank. Diversity, equity and inclusion are cornerstones of our culture — representing both who we are and how we do business. Helena will bring energy, experience and innovation that will advance our long-standing commitment to diversity and inclusion in our workplace, our workforce and our marketplace,” said Chris Gorman, KeyCorp Chairman and CEO.

Helena joins Key with experience spanning the healthcare, financial services, energy and public sector industries. She most recently served as Senior Director, Global Diversity Equity and Inclusion for UnitedHealth Group. In this role, Helena led enterprise-wide DE&I strategic and business initiatives. During the COVID-19 pandemic, she orchestrated a $14M response with community-based organizations throughout the U.S., deploying over 30,000 COVID-19 tests, wrap-around services and care referrals. She has also held past roles at organizations including U.S. Bancorp, Rocky Mountain Minority Supplier Development Council, Xcel Energy and Colorado Housing and Finance Authority.

Helena holds a bachelor’s degree in Business Administration and Marketing Management from the University of Colorado and an MBA from Hamline University. She is actively involved in a number of community organizations and industry councils and currently serves on the board of National INROADS, the nation’s largest non-profit source of paid internships for undergraduate, diverse youth.

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