Mark Ng is Vice President and LGBT Segment Manager of Wells Fargo‘s Strategy and Segments division. Ng recently sat down with Fair360, formerly DiversityInc CEO Luke Visconti during a Q&A session to discuss Wells Fargo’s resource groups and outreach to the LGBT community.
Luke Visconti: Why has outreach to the LGBT community been such a priority for Wells Fargo
Mark Ng: At one time our outreach to the LGBT market was because it’s the right thing to do, because it’s part of our overall visions of diversitywhich still holds true. But the right answer now is because it’s imperative, just like with all the other segments, to our business. A lot of corporations, not only Wells Fargo, are really waking up to the fact that this is a segment that is affluent, profitable, loyal and has really, really stepped up in terms of responding to corporations holistically and authentically targeting them.
