GM Launches New Collision Repair Network To Protect Customer Safety and Product Integrity

Originally Published by General Motors.

General Motors’ Customer Care and Aftersales division today announced the launch of the GM Collision Repair Network at NACE Automechanika Atlanta, a trade show dedicated to the automotive collision industry.


The network is designed to help drive customer safety, customer satisfaction and strong results for dealers and independent collision repair facilities.

“We put the customer at the center when we designed the GM Collision Repair Network because for them, nothing is more important than knowing they can trust in the safety and integrity of their vehicle when it leaves the repair facility,” said John Eck, collision manager, GM Customer Care and Aftersales. “The collision repair industry will benefit too. The National Highway Traffic Safety Administration* reports more than six million police-reported car crashes occur every year, and as vehicle technology evolves, it’s more important than ever to complete proper repairs and run an efficient enterprise.”

After a collision, GM’s Collision Repair Network, combined with OnStar, helps educate and empower GM vehicle owners by helping them locate repair facilities where qualified technicians follow proper repair procedures using original equipment replacement parts.

For dealerships and independent collision repair facilities, the new Collision Repair Network will build on GM’s current training and tools-focused programs, while adding standards for pre- and post-repair scanning, repair procedures, calibration and overall repair. Repair facilities in the network should experience a more streamlined collision repair process, including reduced time spent on diagnosing and pulling repair procedures.

Dealers and independent collision repair facilities interested in the GM Collision Repair Network can email GMCollisionRepairNetwork@GM.com or visit GenuineGMParts.com (click on the “For Professionals” tab) to enroll and learn more about the network requirements and fees.

To further support the repair industry and advancements in safety technology, GM releases position statements to educate the industry to help ensure the vehicles are repaired to the original pre-crash condition. All of GM’s position statements can be downloaded at http://www.genuinegmparts.com/for-professionals/position-statements.

Latest News

Melanie Willingham-Jaggers

People on the Move: Melanie Willingham-Jaggers, New Executive Director of LGBTQ Advocacy Group GLSEN

The nationwide LGBTQ+ advocacy group Gay, Lesbian and Straight Education Network (GLSEN) has announced the appointment of its new Executive Director, Melanie Willingham-Jaggers. They will be the first Black, nonbinary individual to lead the group in its 32-year history. Founded in 1990 by a group of educators focused on helping…

Walmart interior

Black Corrections Officer Wrongly Accused of Shoplifting in Walmart Claims Store Employees Racially Profiled Him 

Despite Walmart’s ongoing commitment to diversity as an organization, employees at one store in Georgia have been accused of racially profiling one of their customers. Monique Beals of The Hill reported that “David Conners, a Clayton County corrections officer, was stopped and handcuffed by a Fayetteville police officer while he…

Walgreens exterior

Walgreens Planning Virtual Summit To Promote Supplier Diversity

National pharmaceutical giant Walgreens (No. 39 on the DiversityInc Top 50 list) has announced an upcoming supplier diversity summit designed to help the country’s numerous diverse businesses and entrepreneurs promote their businesses and offerings.  Business news site Retail Info Systems (RIS) reported that the virtual event, scheduled for April 5th…

Shane Brown

Las Vegas Police Sued for Jailing Black Man Using an Arrest Warrant Meant for a White Man With a Similar Name

In a case combining mistaken identity, incredibly poor judgment and racial profiling, Las Vegas police are accused of “confusing” a 23-year-old Black man for a white man twice his age simply because they share a similar name. And now that wrongfully detained man is filing suit against the police department…

Olivia Munn

AAPI Forum With Actress Olivia Munn To Discuss Anti-Asian Discrimination Hit with Racist ‘Zoom Bomb’

An online gathering of Asian American women and their allies to talk about anti-Asian discrimination felt the damage firsthand when a racist internet troll attacked their meeting. Leah Asmelash of CNN reported that the “virtual gathering of high-profile Asian American creators, including actress Olivia Munn, became the subject of their…

Boeing CEO David Calhoun Provides ESG and Supply Chain Update in Message to Employees

Originally published at boeing.mediaroom.com. Boeing Company ranked No. 17 on The DiversityInc Top 50 Companies for Diversity list in 2021.   Boeing President and CEO Dave Calhoun shared the following message with employees addressing the company’s fourth-quarter results: As we share our fourth-quarter results, I want to thank you for your hard work and…

Cox Communications logo on screen.

Cox on 5 Things To Not Compromise in 2022

Originally published at cox.com. Cox Communications ranked No. 32 on The DiversityInc Top 50 Companies for Diversity list in 2021.   As you jump into a new year, you may have a list of resolutions you plan to work toward. From short-term goals like reading one book per month to long-term…