Flexibility at Novartis: Deepti Mitta

Originally Published by Novartis.

The “Flexibility at Novartis” series spotlights associates who have one thing in common: They work flexibly. As a result, they are able to manage the demands of their work and private lives. Flexible working can boost employee engagement while increasing efficiency and productivity. This series provides a glimpse into flexible working at Novartis.


Deepti Mittal serves as a Senior Finance Manager within Novartis Business Services in Hyderabad, India. She shares her story below.

Owning the way I work

For me, my job is not just a 9-to-5 job it is more than that. And the flexibility I have at Novartis gives me an even stronger sense of ownership for my work.

That sense extends to my family. They know that I want and I need to deliver in my job. So, they understand when, for example, I need to work in the evening.

Being there for my family is very important for me as well. In 2012, my daughter who lives with her grandparents in Delhi was diagnosed with a medical condition with unclear line of treatment. My whole world was shaken up.

Back then, in Hyderabad, Novartis had a much smaller organization with no formal flexible work policies yet. As part of a lean team, I had people really counting on me. I told my boss I might have to stop working because I wanted to be there for my daughter, and he said, “Wait.” He and the team agreed to a temporary flexible work arrangement. For the next few months, I was able to work from home whenever my presence at the office wasn’t needed and spent part of the time in another city.

Even before formal flexible work policies were in place, I received the accommodation and emotional support at work that I needed during a difficult time. I’m happy to say my daughter, 11, is doing well now.

Today associates in India generally understand what flexible working means. But our perceptions and culture need to fully catch up. Some people still seem more confident I’ll deliver if they can see me at my desk.

I value flexibility not only because I have benefited from it personally but also because it allows me to hire and keep the best people, regardless of their personal situation. Most importantly, it allows people to own the way they work.

What does flexibility at work mean to you

For me, flexibility means that associates can work when it’s most convenient for them as well as for the business.

Latest News

KPMG Lakehouse

Originally published on KPMG.com. Community and Careers website for KPMG’s new professional learning, development and innovation center in Orlando’s master-planned community of Lake Nona. KPMG is proud to join the greater Orlando and Lake Nona communities with the opening of KPMG Lakehouse, a world-class learning, development and innovation center. KPMG…

AIG’s Brandi Monique Shares her Mentorship Journey

AIG’s assistant vice president Brandi Monique shares the mentor relationships that led her to her success at AIG. Monique defines mentorship as an organic connection — rather than a formal relationship — between a mentor and mentee. Monique says from her early days at AIG, she sought potential mentorship relationships…

Nielsen Earns Seventh Consecutive Perfect Score in 2020 Human Rights Campaign’s Corporate Equality Index

Originally published on sites.nielsen.com. For the seventh consecutive year, Nielsen earned a 100% score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI) and was recognized as a “Best Place to Work for LGBTQ Equality.” The CEI is a benchmarking survey and report on corporate policies and practices related to LGBTQ…

anitab.org, adp, women, grace hopper

ADP Recognized for “World’s Most Admired Companies” List for 14th Consecutive Year

Originally posted on ADP.com ADP Recognized on FORTUNE Magazine’s 2020 “World’s Most Admired Companies” List for 14th Consecutive Year ADP, a leading global technology company providing human capital management (HCM) solutions, has been named by FORTUNE® magazine as one of the “World’s Most Admired Companies” in 2020.  This marks the 14th…

Dow named 2020 Best Place to Work for LGBTQ+ Equality

Originally posted on Dow.com and LinkedIn Dow named 2020 Best Place to Work for LGBTQ+ Equality by Human Rights Campaign Foundation Recognition marks Dow’s 15th consecutive year receiving a perfect score on the Foundation’s Corporate Equality Index In recognition of its inclusive workplace, Dow has been named by the Human Rights…

Abbott Earns Workplace Diversity Honor

Originally posted on Abbott.com and LinkedIn Employee survey results rank Abbott among the 100 top U.S. employers for creating inclusive work cultures. Diversity is ingrained in who we are at Abbott. It’s how we innovate and how we collaborate. It’s how we think and how we are. It’s how we…