Humana Offers Support to Communities Impacted by Hurricane Harvey

Help for members, employees, brokers, employer clients and the community at large includes expanding access to crisis hotline and free counseling.

Houses are seen submerged in flood waters in Northwest Houston, Texas, Aug. 30, 2017. / REUTERS

Humana Inc. (a DiversityInc Noteworthy Company), one of the nation's leading health benefits companies, announced Aug. 27 that it has launched a series of disaster relief efforts assisting its employees, members and communities impacted by Hurricane Harvey.


The full scope of damage from Harvey is still unfolding as the storm leaves unprecedented flooding in the state of Texas. As much as 50 inches of rain are forecast for some areas.

Texas Governor Greg Abbott has declared a state of disaster for 50 counties in Texas, while President Donald Trump announced Friday a major disaster proclamation for Texas granting the state federal aid.

"We know many of our employees, our health plan members, our Provider partners, our brokers and employer clients across Texas have been severely impacted by the storm and are in need of our assistance and support," said Dan Tufto, Regional President of Senior Products for Humana of Texas. "We are particularly concerned about the health and well-being of our members and want them to know we are committed to providing uninterrupted coverage and services at this critical time."

Humana has opened its toll-free crisis intervention hotline and counseling services beyond employees and members to include any individual who may need assistance in those Texas communities which have been impacted by Harvey.

Counselors and work/life specialists are available 24 hours a day, seven days a week at 1-866-440-6556 to provide free, confidential assistance to anyone needing help and support in coping with the disaster and its aftermath.

"Devastating storms like this can have a serious effect on the well-being of those trying to cope with the aftermath, which is why we're encouraging not only our members and employees, but the community at large, to call our free and confidential crisis intervention hotline and speak to one of our counselors," said Tufto.

Humana Medicare, commercial and individual members with questions about services available to them should call the toll-free phone number on the back of their Humana ID card.

Humana and Walgreens to Offer Senior-focused Services in Kansas City Area via Primary Care Clinics and In-store Health Navigation Support

In-store Clinics and Health Navigation to Provide Expanded Clinical Services and Support to Seniors Participating in Medicare Advantage Plans from Multiple CarriersOriginally Published by Humana.

Originally Published by Humana.

Leading health and well-being company Humana Inc. and Walgreens, a provider of trusted pharmacy services and care in communities since 1901, are teaming up to provide easier access to primary care and other services for seniors, as part of the companies' ongoing and shared commitment to the health and well-being of the Kansas City community.

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Humana’s Chief Consumer Officer Talks Career and Leadership

NRGs provide personal, experience-based forums for exchanging ideas and building community. The largest NRG at Humana is the Women's NRG with more than 7,000 participants.

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When Jody Bilney, Humana's first chief consumer officer, spoke on a Louisville Business First panelwith three other local, female executives, she acknowledged that there is "not a single or standard route" to the leadership positions her and her peers hold.

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Humana: CarePlus Health Plans, Veterans of Foreign Wars (VFW) Join Forces to Focus on Florida Veterans

CarePlus has served the Medicare population in Florida for more than 17 years. Headquartered in Miami, the company serves about 115,000 Medicare Advantage members across the state.

Originally Published by Humana.

CarePlus Health Plans, a large Medicare Advantage provider in Florida, is now part of the exclusive agreement between its parent company, Humana Inc., and the Veterans of Foreign Wars of the U.S. (VFW), the nation's largest organization of combat veterans and the oldest major veterans' organization in the U.S¹.

In February 2018, Humana announced it had enhanced its agreement with the VFW as the national Medicare Advantage, Prescription Drug and Medicare Supplement plans carrier for the organization.

"CarePlus has always made supporting our nation's veterans a top priority," said Bruno Piquin, Regional President of CarePlus Health Plans. "We're thrilled to expand our commitment, with a special focus on helping the 120,000 VFW members and their spouses in Florida achieve their best health."

CarePlus has served the Medicare population in Florida for more than 17 years. Headquartered in Miami, the company serves about 115,000 Medicare Advantage members across the state.

"For nearly 119 years, the VFW has made veterans' care one of its top priorities," said VFW National Commander Keith Harman. "We're happy to expand our current relationship with Humana to ensure even more of America's veterans receive the care and services they need."

CarePlus will offer numerous services to VFW members to provide education and access to healthcare coverage information.

These will include:

  • Hosting Medicare seminars annually during Medicare's Fall Annual Election Period (Oct. 15 through Dec. 7).
  • Conducting educational seminars throughout the year to inform VFW members of their Medicare options.
  • Providing VFW members with access to CarePlus Medicare Advantage information and enrollment capabilities which incorporate web-based tools, call centers, educational seminars, and self-enrollment.

Humana Partners with Feeding America to Address Food Insecurity Among Veterans Across the Country

Initiatives will help secure food donations and raise awareness that 20 percent of the Feeding America households has at least one member who served in the U.S. military

Originally published by Humana Inc.

Humana Inc. is partnering with the non-profit Feeding America® to help end hunger, a problem that impacts one in eight Americans. By working collaboratively, the two organizations will focus on helping veterans, as research shows one in five of the households Feeding America serves has at least one member who has served in the U.S. military.

"Humana is committed to improving the health of communities across the country as part of our Bold Goal initiative, and a key component of that is addressing food insecurity as poor nutrition can lead to obesity, diabetes, heart disease, depression and fatigue in adults and can hinder a child's development," said Ed Sandrick, director of the Veterans Channel, Humana. "No one should suffer from food insecurity, especially the service men and women who risked their lives to protect our country. We are thrilled to work with Feeding America as it amplifies our ability to honor those who served and help individuals who do not have access to enough nutritionally- adequate foods to live an active, healthy life."

Leveraging Feeding America's network of more than 200 food banks and 60,000 food pantries and meal programs, Humana will stage a series of events throughout the year that will drive food donations and elevate the issue of food insecurity, including:

  • Rolling Thunder XXXI: As the official corporate sponsor of the annual Rolling Thunder Run – which is the largest gathering of military retirees, veterans, active duty military and Vietnam Veterans – Humana will use its presence in Washington D.C. over Memorial Day Weekend to collect food and financial donations. For every $1 donated, Feeding America will be able to provide 10 meals* to people facing hunger.
  • VFW National Convention : Humana, through its ongoing partnership with the Veterans of Foreign Wars of the U.S. and local Feeding America food banks in Kansas City (Harvesters: The Community Food Network and After the Harvest), will launch a collaborative campaign to fight food insecurity in the Greater Kansas City area. The goal of the campaign, which will culminate during the 119th VFW National Convention in Kansas City from July 21-25, 2018, is to provide 50,000 meals to local individuals in need, with a special focus on veterans, via community-wide initiatives.
  • Rock 'n Roll Marathons : Humana is conducting food and fund drives at company sponsored Rock 'n Roll Marathon Series events across the country, with upcoming runs in Chicago, Virginia Beach, Va., Savannah, Ga., and San Antonio, Texas. The proceeds raised in each market will be donated to food banks in each respective market.

In addition to these initiatives, Humana is partnering with Feeding America-affiliated food banks in each of the Bold Goal communities (Baton Rouge, Broward County, Jacksonville, Kansas City, Knoxville, Louisville, New Orleans, San Antonio and Tampa Bay) on efforts to improve the health and accessibility to food at the local level.

"At Feeding America, we know that one in five households that come to us for help has a member who has served our country," said Andy Wilson, Chief Development Officer, Feeding America. "We are grateful for our partners at Humana and look forward to working together to help ensure our military families not face the challenge of putting food on the table."

Humana and Feeding America are also working with physicians to help identify potential barriers and provide assistance to patients who are food insecure. Together, they developed an online toolkit to guide physicians in implementing food insecurity screenings and connect patients to available resources and interventions.