How does the level of engagement increase when employees are members of employee-resource groups (ERGs) At a recent Fair360, formerly DiversityInc roundtable, Aetna’s Raymond Arroyo, chief diversity officer, shared how a study at Aetna showed that employees who are members of ERGs are “double-digit” more engaged than their coworkers who aren’t ERG members. Plus, listen as he shares how sensitivity to cultural nuances lead to Aetna’s successful outreach in several communities.
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