Eliminating Health Disparities

Eliminating Health Disparities


Dr. Joseph Betancourt

Director, The Disparities Solutions Center

Massachusetts General Hospital

What strategies are hospitals, health insurers and pharmas implementing to encourage effective cross-cultural care that will reduce disparities What types of educational tools are most effective

Dr. Joseph Betancourt

Dr. Joseph Betancourt directs the Disparities Solutions Center, which works with healthcare organizations to improve quality of care, address racial and ethnic disparities, and achieve equity. He is Director of Multicultural Education for Massachusetts General Hospital (MGH), and an expert in cross-cultural care and communication. Dr. Betancourt is also aco-founder of Quality Interactions, Inc., an industry-leadingcompany that has created and deployed a portfolio of e-learning programs in the area of cross-cultural care and communication to over 125,000 health care professionals across the country.

Dr. Betancourt served on several Institute of Medicine committees, including those that produced Unequal Treatment: Confronting Racial/Ethnic Disparities in Health Care and Guidance for a National Health Care Disparities Report. He has also advised federal, state and local government, foundations, health plans, hospitals, health centers, professional societies, trade organizations, pharma, and private industry on strategies toimprove quality of care and eliminate disparities. He is a practicing internist, co-chairs the MGH Committee on Racial and Ethnic Disparities, and sits on the Boston Board of Health as well as Health Equity Committee, and the Massachusetts Disparities Council. Dr. Betancourt is on the Boards of Trinity Health, a large, national Catholic healthcare system based in Michigan, as well as Neighborhood Health Plan, a Medicaid Managed Care Plan based in Boston. He practices Internal Medicine at the MGH Internal Medicine Associates.

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