Retention: 5 Strategies to Maximize Employee Loyalty

This Latino employee-resource group kept its talented managers from leaving because of cultural gaps. What can you learn from their experience?

You've done the leg work to set up employee-resource groups. But are you using them to full potential? Take a cue from Accenture (No. 23 in The 2011 DiversityInc Top 50 Companies for Diversity).


Several years ago, this company nearly lost several of its young, Latino managers. A cultural communications gap had left them feeling so uncomfortable that they considered leaving the company for better prospects—that is, until Accenture's Latino employee-resource group took the initiative and met with corporate leaders to address the issue.

In Employee-Resource Groups & Retention, DiversityInc reveals the details behind this retention best practice and provides five key lessons to understanding and solving cultural-competence through employee-resource groups. These best practices are must-learns for employee-resource groups to successfully improve retention among all employees, especially people from traditionally underrepresented groups who leave at faster rates than white men.

The five lessons include:

  • How to ensure your employee-resource groups understand their mission­
  • Why you must train employee-resource-group leadership
  • The benefits of exposing members to senior leaders
  • How to communicate employee-resource-group success throughout the organization
  • Why you need to measure and document their impact on engagement and retention

Read Employee-Resource Groups & Retention at BestPractices.DiversityInc.com.

For more best practices on employee-resource groups, read Why Employee-Resource Groups Are Business Resource Groups and How Do We Get Hourly Workers in Employee-Resource Groups?

Man Who Threatens to Sic ICE on Spanish-Speaking People Identified

Aaron Schlossberg is a New York-based attorney, and it turns out he has a lot of problems and they're all well documented.

The man caught on video lashing out at people for speaking Spanish has been identified as attorney Aaron Schlossberg. Twitter users made the identification, and it is being widely reported that he is the man.

The good news is that a GoFundMe account has been set up to send a Mariachi band to Schlossberg's Manhattan office. According to the fundraiser, "Any leftover money will be used to send a delicious Taco Truck lunch to the staff and a copy of all federal and state statute mentioning undocumented immigrants do not qualify for welfare."

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Johnson & Johnson Claims the No. 1 Spot on DiversityInc's Top 50 Companies for Diversity List at D&I's Keystone Event

With a record-breaking turnout of executives and sponsors, it was DiversityInc's biggest event yet.

DIVERSITYINC

Johnson & Johnson took home the No. 1 spot on DiversityInc's Top 50 Companies for Diversity list in front of a record-breaking audience on Tuesday night.

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Accenture's Rah Thomas on Being His Authentic Self at Work

Thomas works at a company that not only accepts his dreadlocks but also encourages him to wear the hairstyle significant to his culture.

By Alana Winns and Christian Carew

Rah Thomas, a managing director in Accenture's Infrastructure Operations practice and co-lead of the African American employee resource group, has been growing his dreadlocks for almost 20 years.

Thomas made a decision early on in his corporate career to work at a company that would not only accept his dreadlocks but would encourage him to wear the hairstyle.