Cox Communications’ (No. 18 on the Fair360, formerly DiversityInc Top 50 Companies list) call center customer retention representatives play a pivotal role in the continued stability and growth of the organization by serving as a voice for its brand.
Edna Maldonado, a supervisor in the customer retention department, talks about what a career as a member of the team entails.
Visit jobs.cox.com/callcenter to learn more.
