U.S. Headquarters
Chicago, IL
Airlines Aviation
U.S. Employees
Scott Kirby
Scott Kirby

Our purpose, ‘Connecting people. Uniting the world,’ is about more than being a conduit between cultures globally. To ensure United is as diverse as the communities we connect and the customers we serve, we are taking a collaborative leadership approach. Together, we will do all the right things to be the best airline for everyone in the United family and beyond.

Jessica Kimbrough
Jessica Kimbrough
Chief Diversity, Equity and Inclusion Officer

As we grow our inclusive culture from the inside out, I see it making us better at everything we do. The highs and lows of this past year, along with this honor from DiversityInc, have only made me more certain that we are on the right path.

From The Company

Our approach to diversity, equity and inclusion is key to a strong United culture and a key competitive advantage. Over the past decade, our focus has evolved from excellence in employee engagement and talent programs to a strategic approach that embeds DEI throughout our business and goes even further to impact the communities where we work, live and fly.

We are proud of some recent accomplishments and industry firsts, including the first Hispanic CEO of a major U.S. airline; first female chairperson of a major U.S. airline; first Black president of a major U.S. airline; and first airline to offer nonbinary booking options.

We are also the only major U.S. airline to own a flight school, and recently announced our goal of training 5,000 new pilots by 2030 with at least 50% women or people of color.

We at United are determined to be a global leader in DEI and will continue to work to ensure that our people, policies and processes reflect the customers and communities we serve.