U.S. Headquarters
Cleveland, OH
Financial Services
U.S. Employees
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Christopher M. Gorman
Christopher M. Gorman
Chairman and CEO

At KeyBank, diversity, equity, and inclusion are the foundation of everything we do – from supporting our teammates to engaging our clients to fulfilling our commitments to the communities we serve. While we are proud of our recognitions and awards, we know this is a journey and we cannot rest. We remain committed to creating shared value with – and opening doors – for every stakeholder we serve.

Helena Haynes-Carter
Helena Haynes-Carter
Chief Diversity, Equity and Inclusion Officer

I am both proud and energized to join a company with a legacy of diversity, equity, and inclusion, including now 13 recognitions as a Top 50 Company for Diversity by DiversityInc. As we celebrate how far we’ve come, I look forward to working alongside our Executive Leadership Team and all 17,000 KeyBank teammates as we continue to reimagine success.

From The Company

In 2021, KeyBank continued to capitalize on our long-standing commitment to diversity, equity, and inclusion (DE&I)—by intensifying our focus on improving the outcomes and effectiveness of our programs and efforts, inside and outside of Key.

We have publicly committed to increasing People of Color (POC) representation in our senior leadership ranks by 25% by 2025 and by 50% by 2030.

We have made commitments to engage a diverse and talented team, cultivate an inclusive culture, foster a diverse supplier base, and increase access and equity for all of our stakeholders. Some highlights of our 2021 results include:

  • Implemented a new compensation strategy that ties DE&I performance indicators directly to executive compensation.
  • Implemented an eight-part DE&I training series required for all employees.
  • Increased year-over-year diverse spend by $15 million and increased our number of diverse suppliers by 70%.
  • Extended our National Community Benefits Plan to more than $40 billion in investments on affordable housing, home lending, small business lending and philanthropy.