Cigna: Putting Mental Health First for Emergency Responders

Originally published on

Cigna is launching an industry-first partnership with The National Emergency Responder and Public Safety Center

They rush the scene when others are fleeing. They are the protectors and the helping hands. Emergency responders are used to saving lives, and now Cigna is making sure that these frontline workers have access to the mental health support they need to help overcome daily challenges they encounter.

“Frontline workers have always played a critical role in our society and their role has been further cemented amidst social unrest and COVID-19—which are creating some of the most stressful and chaotic times in recent history,” said Julia Huggins, senior vice president of U.S. Commercial Markets and Behavioral.  “Despite extreme risks to themselves and their families, Emergency Responders continue to answer the call of duty and we must ensure they have access to the critical support they need to continue to do these vital jobs in our communities.”

Emergency responders’ work can be classified as 911 dispatchers, ER doctors, nurses, and technicians to traditional first responder roles such as police, firefighters and EMTs, and the unique stressors of their jobs can take a toll.

According to the Substance Abuse and Mental Health Services Administration [PDF], an estimated 30 percent of first responders develop behavioral health conditions such as depression and posttraumatic stress disorder (PTSD). A study also found that emergency responders are more likely to die by suicide than other line-of-duty deaths.

In honor of World Suicide Prevention Day on September 10, Cigna is launching an industry-first partnership with The National Emergency Responder and Public Safety Center. Through the partnership, Cigna providers will have access to the Emergency Responder and Public Safety Clinical Certification™ (ERPSCC™) training program to help behavioral health providers better understand and address the unique mental health needs of emergency responders.

The program is an assessment-based training and certification which includes 40 hours of education, training and resources. Providers who complete this training will be identified in the directory with a special badge, which makes it easier for emergency responders to identify those with this specialized training.

“There should never be a shortage of quality resources and knowledgeable clinicians to assist those who have given so much to our communities. Emergency services, public safety, their family members, and retirees, need specialized, culturally-competent and trauma-informed providers,” said Dr. Jaime Brower, founder of the National Emergency Responder and Public Safety Center. “Moreover, they need to know how to quickly identify and access those clinicians. The easily-identified badge and listing in our National Directory of Certified Clinicians will make that possible. We’re passionate about our mission and excited to partner with Cigna to train more providers, and create more access to specialized behavioral health care for emergency responders.”

This announcement further illustrates Cigna’s commitment to make it simpler and more convenient for customers to access mental and emotional health resources. Earlier this year, the organization announced its partnership with Talkspace as well as an expanded suite of condition-specific virtual providers.

For more behavioral health resources from Cigna, click here.


Latest News

Biden Stands by His Commitment to LGBTQ rights; Cost of Racism in the U.S. Tops $16 Trillion; Black and Latinx Continue to Die from COVID-19 at Nearly Twice the Rate of Whites; and More

Biden reaffirms commitment to LGBTQ rights; promises to pass Equality Act. Democratic presidential nominee Joe Biden doubled down on his promises to the LGBTQ community while speaking at a presidential town hall for the Human Rights Campaign Foundation on Sept. 24. “You deserve a partner in the White House to…

degeneres, work, show

Leadership Lessons to be Gleaned from Ellen DeGeneres’ Toxic Workplace Scandal

Ellen DeGeneres began her daytime talk show’s 18th season with an apology after a summer of allegations against her that claimed her show promoted a toxic work environment rife with racism, sexual misconduct and other mistreatment. In August 2020, three senior producers — executive producers Ed Glavin and Kevin Leman…

COVID entrepreneur

Explosive New Growth in Small Businesses Due to COVID-19; America’s Police Force is Not Becoming More Diverse Despite BLM Movement; the Best and Worst Performing States in the 2020 Census; and More

Even with incredible nationwide unemployment rates, the creation of new small and diverse businesses has exploded due to COVID-19. Finally some news coming out of our pandemic: The Philadelphia Tribune reports that as bars and restaurants closed and stay-at-home orders were put into place earlier in 2020 to help fight…

Justice for Breonna not served; The essential rule of politics; Teen serves two months in jail for not doing homework; and More

Justice for Breonna not served as grand jury indicted officer who shot her with wanton endangerment — but not murder. “Outrageous and offensive.” Those were  by attorney to the family, Ben Crump to describe the grand jury’s decision in the March 13 fatal police shooting of 26-year-old Breonna Taylor. While…

IBM, EEOC, age

EEOC Unearths Years of Intentional Age Discrimination within IBM

After a long investigation, the Equal Employment Opportunity Commission (EEOC) has revealed that IBM leaders had directed managers to replace older workers with younger ones. Between 2013 and 2018, nearly 86% of those considered for layoffs within the organization were older employees over the age of 40. The investigation showed…

Breathe March in Globe Park, New York, USA - 12 Sep 2020

Cities under attack from the Justice Department; Louisville bracing for the Breonna Taylor murder charge; Twitter reveals its racist side; and More

Justice department attacks three U.S. cities, declaring them anarchist zones — despite most of the protests that took place in each city being peaceful marches in support of the Black Lives Matter movement. In a move designed to pull federal funding from New York City, Seattle and Portland, OR, the…

ginsburg, supreme, court

The Lasting Legacy of Supreme Court Justice Ruth Bader Ginsburg — Plus the Four Biggest Issues Currently at Stake Following Her Death

Supreme Court Justice Ruth Bader Ginsburg, who served on the nation’s highest court for 27 years, passed away Friday, Sept. 18 at the age 87. “As the second woman ever to sit on the highest court in the land, she was a warrior for gender equality — someone who believed…

BASF Invests Into Pyrum as Part of its ChemCyclingTM Project

Originally published on  Pyrolysis oil from waste tires as additional raw material source next to oil from mixed plastic waste Investment will support construction of additional production capacities for pyrolysis oil Milestone in establishing a circular economy for post-consumer plastic waste Pyrolysis oil will partly replace fossil feedstock and…