Originally posted on Cigna.com
Cigna and Express Scripts are working with Buoy Health to provide an early intervention screening tool to help customers and members understand their personal risks for COVID-19. The digital tool immediately triages symptoms and recommends next steps for care, while also relieving demand on an over-burdened health care system.
“We’ve learned that when it comes to personal health, the most important action people take is often the very first one,” said Steve Miller, MD, Chief Clinical Officer, Cigna. “Through our partnerships with Buoy Health, we are creating a new, convenient ‘first step’ action for customers with questions about potential COVID-19 symptoms. During this crisis, our teams are relentlessly focused on supporting our customers at every step along the way.”
The Symptom Checker tool incorporates guidance from the Centers for Disease Control and Prevention (CDC) to help categorize people’s risk level as low, medium or high and make the appropriate recommendations.
Effective today, Express Scripts clients can begin offering the tool directly to its members no cost at www.express-scripts.com/buoy. Cigna customers in the United States enrolled the company’s employer-sponsored plans, globally-mobile plans, Medicare, Medicaid and Individual & Family plans (IFP) can also access the free tool by visiting www.Cigna.com and www.myCigna.com.
“COVID-19 is putting unprecedented strains on patients, providers and health systems,” said Andrew Le, MD, CEO and Co-founder, Buoy Health. “These partnerships are designed to help ease these capacity strains – connecting with individuals before they seek care and ensuring they are triaged appropriately to improve the patient and clinician experience and connectivity to care.”