University Hospitals: No. 1 in The DiversityInc Top 10 Hospitals and Health Systems
WHY IT’S ON THE LIST
The majority of Greater Cleveland’s residents are Black or Latino, and University Hospitals is committed to addressing the health disparities that touch its patients.
CEO Thomas F. Zenty III leads the system’s senior-level diversity council, which meets quarterly. The hospital’s chief diversity officer reports to Zenty and communicates with him weekly.
To grow talent from within, the Bridge to Your Future Work Force program trains entry-level employees for college by honing math and English skills and providing healthcare career advice. To date, 85 program employees have enrolled in college, and 28 have new jobs at University Hospitals.
The Rainbow Care Connection at UH’s Rainbow Babies and Children’s Hospital established a physician network serving 200,000 children, a third of whom are Medicaid enrollees. Patients have access to remote HealthSpot telehealth stations, where they can see doctors via video in their own neighborhoods 24/7, thereby decreasing dependency on emergency rooms.
Vision 2010, a $1.2 billion strategic-growth plan spearheaded by University Hospitals, included $750 million generated from major construction projects in Northeast Ohio, utilizing minority- and women-owned local businesses.
“We have made it a corporate priority and a strategic business process to nurture and strengthen a culture of diversity and inclusion, both within our system and across our community. We establish objectives for diversifying our workforce and our vendor base, measure our progress and insist upon accountability. We focus our efforts on community outreach to increase health literacy and provide better access to quality care to those in need. And we constantly scan our environment, locally and nationally, for new ideas and best practices that support our commitment.”
U.S. Headquarters: Cleveland
U.S. Employees: 24,000