U.S. Headquarters: Cherry Hill, N.J.
U.S. Employees: 27,681
Last Year’s DiversityInc Top 50 Ranking: DiversityInc’s 25 Noteworthy Companies
Why It’s on the List
TD Bank jumped into the DiversityInc Top 50 this year from the 25 Noteworthy list. President and CEO Bharat Masrani meets quarterly with resource groups and personally reviews and signs off on diversity metrics and progress. He chairs the executive diversity council, which meets monthly. The council also has rotational positions for resource-group members.
The company’s talent-development initiatives are strong. It has a cross-cultural speed-mentoring program: a one-day mentoring matchup of senior-level employees to high-potential employees in the pipeline. All of the company’s mentoring programs have formal follow-up, and the top three levels of management participate. The company formally evaluates mentoring relationships every three months.
TD’s resource groups are available to all employees, including hourly/shift workers. The groups help identify and nurture management talent and are used for recruiting and marketing efforts. TD tracks retention, business contributions and engagement of resource-group members versus nonmembers. The company gauges employee engagement through forums and blogs posted to its resource-group community pages. Its company-wide survey, called Pulse, measures the employee experience. The company uses feedback from these surveys to determine areas of opportunity.
President and CEO, TD Bank and
Chair, Diversity Leadership Council, TD Bank Group
“Diversity is not a project, it’s not an initiative—it’s a key fiber of who we are at TD Bank, America’s Most Convenient Bank®. It’s one of our core values that is non-negotiable. We pride ourselves on having an inclusive culture where every individual, regardless of background, religion, race, gender, disability or sexual orientation, has an equal opportunity to do well in the bank. We are committed to creating a culture at TD where every employee feels respected so they can achieve their full potential. And, by having a diverse workforce that reflects the communities where we do business, we are better positioned to provide the best products and services to our customers.”