Disparities in Income

I think the trend of competitive people clustering will accelerate as global economics continue to evolve. Despite more than one-third of the world living on less than $2 a day, the average wage for every earner on the planet, according to the BBC article “Where are you on the global pay scale?,” is $18,000 per year in Purchasing Power Parity (PPP) dollars, which expresses what it would cost in the U.S. to get equivalent goods and services in your own country. The growth of the global middle class is accelerating for the same reason that the sorting inside our country is accelerating: technological advances in communication and transfer of money.

What’s the problem? The average wage in the United States is $42,980 (compared to $18,000 for the global average, which includes the United States). As economies grow, more people will be able to find work globally and there will be wealth generated, but not enough in the United States to keep up with the global growth rate. That means our average wage will likely continue to shrink as the developing world rises.

Why Top Performers Seek Diverse & Inclusive Workplaces

This tells me that the sorting trend is going to accelerate. The most talented people from around the world will sort themselves out. Many will come to the United States (if our government can get out of their way), since our economy is the largest on the planet. And the folks already here, your potential human capital, will aggressively sort themselves out, with the best and brightest proactively seeking “positive ecologies.”

Which folks are going to be attracted to YOUR company? Which business partners?

If you are a diversity practitioner and are concerned about “diversity fatigue,” here’s what I suggest you do: Connect the dots between reputation and talent development, philanthropy and supplier diversity. Reach out to your government-relations and marketing people, so they have a coherent understanding of your diversity reputation and how it applies to their roles. I still see many corporate diversity efforts (most not-for-profit and ALL federal-sector efforts) relegated to window dressing. Seen your budget shrink? That’s evidence of a sorting process, and you need to focus on getting that reversed. It starts with connecting the dots between your efforts and strategic trends.

Luke Visconti’s Ask the White Guy column is a top draw on DiversityInc.com. Visconti, the founder and CEO of DiversityInc, is a nationally recognized leader in diversity management. In his popular column, readers who ask Visconti tough questions about race/culture, religion, gender, sexual orientation, disability and age can expect smart, direct and disarmingly frank answers.

The post Ask the White Guy: Why Do People Get Tired of Diversity? appeared first on DiversityInc.

The presenters—David Casey, Vice President of Workforce Strategies and Chief Diversity Officer, CVS Caremark; Susan Autera, Director, Business & Technical Leadership, and Shivani Kathuria, Business & Technical Leadership Partner, IBM; and Christine Talbot, Vice President, Human Resources, and Barry Myers, Director, National Leadership Development, Kaiser Permanente—discussed:

• How CVS Caremark Tracks Talent Development: the company’s nine-box talent matrix rates employees’ current performance and future potential. The goal is to have a diverse in-house slate for higher-level openings.
• Why IBM Promotes Learning From Leaders: Rather than a traditional mentoring program, female high-potentials interview women senior executives in an effort to understand and document their career journeys. The company then tries to replicate recurring themes to accelerate the careers of its future women leaders.
• How Kaiser Permanente Sets High Standards: To make sure that high-potentials have the right tools to take on leadership roles, Kaiser has four management-development programs, including a Diversity Leadership Program that pairs executives and mentees.

Takeaways include: How to on-board of new hires to improve retention, set requirements for diverse candidate slates, use your executive diversity council to set diversity goals, and get senior-level executives involved in cross-cultural mentoring.

Please log in to watch the presentation and download the slides.

Not a subscriber? Buy this web seminar now, or request subscriber information and pricing for DiversityIncBestPractices.com. 

The post Web Seminar: Ensuring Diversity in Succession Planning appeared first on DiversityInc.

Generating buy-in from white men is a challenge in some companies, especially for middle management. Even the DiversityInc Top 50 companies are split on strategies, with some choosing to directly focus on white men as a demographic group while others insist they are included in all workplace-diversity efforts.

In Do White Men Really Need Diversity Outreach? DiversityInc’s Barbara Frankel, Senior Vice President and Executive Editor, addresses this issue head-on in a 3,124-word analysis. Frankel interviewed 20 companies to learn how they handle including white men in their workplace-diversity efforts.

Companies include: Sodexo (No. 2 in The 2012 DiversityInc Top 50 Companies for Diversity), PricewaterhouseCoopers (No. 1), The Coca-Cola Company (No. 46), Merck & Co. (16), CSX (No. 23), Aetna (No. 24), Health Care Service Corporation (No. 19), AXA Equitable (one of DiversityInc’s 25 Noteworthy Companies), Harley-Davidson, Ameren, Comerica, Choice Hotels, Staples and the Army & Air Force Exchange.

Readers will also receive need-to-know answers to key questions in workplace diversity including:

• Can white men be diversity leaders in the workplace?
• What aggressive workplace-diversity efforts are companies, such as Coca-Cola and PricewaterhouseCoopers, making?
• Why do you need to keep senior management accountable for diversity efforts in the workplace?
• How can you make a business case for workplace diversity to middle managers?
• How will creating an action plan help make workplace diversity meaningful?
• Should white men have resource groups?

Read Do White Men Really Need Diversity Outreach? at DiversityIncBestPractices.com.

Watch the video below to hear DiversityInc CEO Luke Visconti discuss the business case for workplace diversity and why it is important for ALL groups to be included in diversity efforts.

Read DiversityInc CEO Luke Visconti’s Ask the White Guy column, Can a White Man Speak With Authority on Diversity?, for more on this subject.

The post Workplace Diversity: Do White Men Really Need Diversity Outreach? appeared first on DiversityInc.

People in the St. Louis region refer to their home as a thriving “city of neighborhoods.” Each of the city’s 79 communities features its own identity with distinctive characteristics and cultural heritage. Nicknamed the Gateway City, the city’s populations trace their heritage back to Africa, Asia, Latin America and many European countries. The largest demographic group is Blacks, who currently make up 49.4 percent of the population.

Despite the racial/ethnic diversity of the city’s nearly 320,000 residents, the neighborhoods formed by immigrant communities in the late 1800s to early 1900s remain very homogenous, says Reena Hajat Carroll, executive director of the Diversity Awareness Partnership.

“There are very specific white restaurants and bars and nonwhite restaurants and bars. You very quickly realize you are of the nonmajority. It makes it very hard to fit in if you are not Black or white,” says Carroll, who is Asian Indian. “Increasing diversity awareness socially and in the professional arena is very important for the region to grow and remain competitive.”

The Diversity Awareness Partnership hosts a variety of programs to educate the public on issues surrounding race, religion, disability, sexual orientation and gender identity. The nonprofit also works with 14 partner corporations, which include Edward Jones, Ameren, the Cardinals baseball team and the Rams football team, as well as DiversityInc Top 50 companies PricewaterhouseCoopers (No. 1 in the DiversityInc Top 50) and Wells Fargo (No. 33).

In addition to supporting the Diversity Awareness Partnership, local businesses also are taking their own initiatives to increase diversity awareness. In particular, Ameren, MasterCard, Monsanto, Edward Jones, McCarthy Building Companies and Anheuser-Busch have made diversity efforts a key strategy for recruitment, talent development and succession planning. Their goal: to attract diverse talent to the area to increase innovation and, ultimately, the city’s economic success.

Ameren
Leadership Accountability & Diversity Training

The largest electric utility in Missouri, and one of the largest investor-owned utility companies in the nation, the St. Louis–based Ameren Corporation has more than 3 million customers in the surrounding region. To provide them with exceptional service, Ameren has developed a comprehensive diversity-training program that allows its employees to have more awareness of diversity and cultural nuances while out in the field.

It’s one of the things that Ameren, one of DiversityInc’s Top 5 Utility Companies, is most proud of, according to Sharon Harvey Davis, vice president and chief diversity officer—so proud, in fact, that it makes the diversity-training program available to other companies for use in training their own employees. (Go to the Corporate Diversity page at Ameren.com to purchase the DVDs.)

“A large part of our efforts at Ameren are to move diversity ahead so that we can bring employees along to a new area of diversity,” says Steve Parks, manager of diversity. The training program is now in its third year with a focus on creating awareness around people with disabilities. Previous years’ themes included LGBT and sexual-orientation issues, and interracial relationships.

Davis notes that one of the rewarding effects of the training is that it helps employees in the community. “Our resource groups are charged with impacting the community around their respective focus areas. We give them training for community involvement and customer involvement,” she says. “Everyone that lives here is our customer. We have to be good at diversity.”

Recently, Ameren was recognized for its efforts in the community: The Governor’s Council on Disability named Ameren as honorable mention (runner-up) for its annual Inclusion Award. Ameren’s Network for Disabled Employees frequently reaches out to area public schools to engage students with disabilities and teach them the importance of education. The group hosted a Mentoring Day that produced a two-fold benefit: Students met employees and learned about opportunities in the utility industry, while employees interacted with students and developed a new comfort level with this demographic.

Ameren also sponsors Rams Blitz: Youth Working Together to Break Through Boundaries, a sportsmanship program, featuring players from the NFL’s Rams, that is bringing together football teams from Seckman High and Parkway North High for a series of activities during the school year designed to promote understanding and acceptance of differences.

Overall, more than 50 percent of Ameren’s community giving goes to multicultural nonprofits and college-outreach programs. “Ameren is very well known for its diversity efforts. A lot of people come to work here already aware and knowledgeable of what we’ve done through outreach and community giving,” says Davis, who attributes the company’s reputation to CEO Tom Voss’ visible commitment to diversity and inclusion. “He’s helping the city become better for all types of people through his involvement in organizations like the regional chamber of commerce and The Black Rep theater. His effort speaks volumes and it’s impacting his peers and CEOs in the community to get involved.”

Davis notes that Voss often is called on by other organizations to speak, such as during Edward Jones’ Inclusion and Diversity Week in October: “He’s a corporate champion in the community.” She continues, “Tom made it clear that if you’re a leader in this company, you’re involved in diversity. It’s expected of all direct reports and all high-level executives.”

Voss, who spoke at DiversityInc’s event last April, discusses how he holds his executives accountable in his Q&A with DiversityInc at www.DiversityInc.com/tom-voss. Davis’ work with him is highlighted  in 2 Case Studies of CEO Commitment.

MasterCard
Recruiting Tech-Savvy Millennials Is Key to Innovation

MasterCard is technology focused, with a goal of improving security and efficiency for all consumers globally—covering a total of more than 23 billion transactions a year. As such, MasterCard’s strategic plan is closely tied to the innovation of its talent and, therefore, the diversity of its employees. This is especially true in St. Louis, where the company’s office for tech and operations is based.

“We’re focused on bringing in top, diverse technical talent and distributing that talent globally—and that’s not just diversity in ethnicity and gender,” says Rob Reeg, president of the MasterCard Technologies division of MasterCard Worldwide. He notes that students in the technical and operations fields at most colleges and universities predominantly are Asian males. “It’s increasingly difficult to find diverse kids.”

“We need different perspectives; technologies invented here have to work across the world. Having that reach and representation from location, ethnicities and cultures is needed for innovations,” explains Luis Campadelli, group head, Human Resources, MasterCard Technologies. “Millennials are early adopters of technology and willing to try new things, especially emerging mobile and ecommerce solutions.”

A key recruiting strategy for MasterCard, No. 15 in the DiversityInc Top 50, has been to attract Millennial workers via targeted internship programs with colleges that provide access to a diverse talent pool. The MasterCard Technologies unit has found success in hiring from universities across the Midwest over the past three years, with the number of Millennial employees in its workforce increasing from 10 percent to 24 percent.

“For us, you have to look from a technology lens, which makes Luis’ job a little harder. We have to focus on campuses that can bring us the right level of diversity,” says Reeg, noting that MasterCard also utilizes its resource groups—which include groups for Black, Latino, Asian, women, LGBT, veteran, older and younger employees—as a way to target and identify prospective candidates.

MasterCard also began collaborating this year with InSight St. Louis, which offers an immersion program for graduates of Historically Black Colleges and Universities who relocate to St. Louis and showcases the city as a great place to build a career, and with Washington University in St. Louis on a new MBA program.

The company plans to further its national recruiting efforts next year by partnering with the Hispanic Association of Colleges and Universities.

Additionally, MasterCard will continue its partnership with INROADS, a nonprofit that places high-performing Black, Latino and American Indian students in internships at leading corporations. It will also partner with Junior Achievement, which educates children about workforce readiness, entrepreneurship and financial literacy, and the FIRST (For Inspiration and Recognition of Science and Technology) Robotics Programs, which engage students in activities that build science, engineering and technology skills.

Monsanto
Diverse Pipeline Improves Processes, Technology & Innovation

Diversity-and-inclusion efforts at Monsanto, No. 44 in the DiversityInc Top 50, give the global agriculture company “deep roots within the St. Louis community” that support its strong focus of business success through innovation, says Melissa Harper, vice president of Global Talent Acquisition and Diversity.

The world’s rapidly increasing population size and diversity make this particularly relevant today, notes Harper. Agriculture, she explains, is a pivotal intersection point among food, fuel and fiber where success is based on three factors—food/product demand, innovation and execution. With the world population expected to increase by 2.3 billion, to more than 9 billion, by 2050, innovation will be all the more important.

“That’s why we’re continuously looking for ways to improve on agriculture today, to help our farmers and growers be successful through better technology, processes and innovation,” says Harper. “We rely on people from all different backgrounds and viewpoints to develop new, best products continuously.”

Harper recently spoke at DiversityInc’s Innovation Fest! event about how the company’s three-part talent-acquisition process helps overcome recruiting challenges and more fully integrates and engages its employees from various global cultures. Watch the video:

Monsanto’s strategy takes a proactive approach to increasing diversity in the talent pool. St. Louis–based initiatives include outreach to support diversity and local communities through education—such as partnerships with the company’s philanthropic arm, the Monsanto Fund—to help encourage Black, Latino and women students to study STEM (Science, Technology, Engineering and Mathematics) subjects.

These efforts include financial contributions; partnering with professional associations, such as Black Data Processing Associates, Future Farmers of America, Women in IT and the National Sales Network; supporting school-based and local urban greenhouses; and allowing employees to volunteer in classrooms to assist with science experiments and provide tutoring services.

Monsanto also participates in the InSight St. Louis program. The nonprofit is dedicated to recruiting top graduates from Historically Black Colleges and Universities to the St. Louis region. Monsanto and other participating companies host these students and provide educational development while showing them what it’s like to live and work in the city.

“We want to generate better awareness for long-term technology and engineering careers at Monsanto,” says Harper. This helps the company build a diverse, local set of qualified recruits for the future.

Additionally, Monsanto donated $1 million this year to the St. Louis Chapter of the United Negro College Fund. And members of Monsanto’s nine resource groups—Black, Latino, Asian, women, LGBT, family, veterans, people with disabilities, and young professionals—host and plan United Way’s Inspire Fashion Show each year, with all proceeds going to local charities in Greater St. Louis.

“Our recruitment and talent efforts are very deliberate. Being proactive helps us—we do not wait until we have an exact need to hire. Companies that do that tend to struggle a bit more,” says Harper.

Edward Jones
Improving Diversity in Financial Services—Getting White Men on Board

Although St. Louis has a diverse population, generating diversity awareness and finding diverse talent still proves to be a top challenge for organizations, particularly if you are in the financial-services industry, according to Emily Pitts, principal, Inclusion/Diversity at Edward Jones. The investment firm, which has 5,000 employees at its St. Louis headquarters, has nearly 7 million clients and more than 10,000 branches in the U.S. and Canada.

In a predominantly white- and male-dominated industry, the firm has had to make proactive efforts to attract diverse candidates to the region, she says. These efforts include fostering partnerships with multicultural organizations and professional associations, as well as its own robust recruitment and on-boarding programs for new hires.

“We sponsor events such as the National Urban League and the National Society of Hispanic MBAs. We’re always looking to strategically align ourselves with organizations that can help attract more diverse talent to St. Louis,” explains Pitts.

Like Monsanto’s Harper, Pitts notes the benefits of the InSight St. Louis program. Edward Jones has been a member for the last four years.

The company also has partnered with the Washington University chapter of The Consortium for Graduate Study in Management for the past three years. The program aims to attract diverse, young professionals who are pursuing their MBAs. Returning students have an opportunity to interview with the program’s sponsors.

Edward Jones also has a Rotational Development Program that rotates recent graduates through four or five divisions in the firm before they are assigned a final placement. This allows the graduates to learn about the culture of the firm and observe the intricacies and nuances throughout the business.

To support its talent development and recruitment efforts from the inside, Edward Jones for the last three years has held an annual Inclusion and Diversity Week for both its associates and leaders. The week provides employees the opportunity to hear national speakers, attend cross-cultural-competence workshops and network.

This year the firm extended the program to the surrounding community through a partnership with the World Diversity Leadership Summit. “Diversity 2012 and Beyond,” a two-day event hosted at the company’s headquarters, was attended by 200 senior global executives from leading corporations, and sponsors included Ameren, Prudential Financial (No. 9 in the 2012 DiversityInc Top 50), the Diversity Awareness Partnership, United Negro College Fund and Major League Baseball.

Local community-focused organizations also were invited to an exposition to showcase the opportunities for associates to get involved in community outreach. Nonprofits participating included the Disabilities Institute, the Diversity Awareness Partnership, the Urban League and the Hispanic Chamber of Commerce.

“Having an event like this raises awareness and also creates a catalyst to get associates engaged. Diversity at Edward Jones is strong and we have a great culture, but people are always looking for what they can do or reasons for why we’re doing this,” says Pitts. “It creates a vehicle to educate and engage and promote the importance of inclusion and diversity in our firms.”

Additionally, Edward Jones works closely with the Diversity Awareness Partnership through the Give Respect Get Respect program. The five-month program brings together students from 25 middle and high schools, along with teachers and Edward Jones associates, monthly at Edward Jones’ offices to explore the issues of race, religion, disability, and sexual orientation and gender identity. Employees volunteer a total of 15 hours with the program, for which Edward Jones compensates them.

It’s a partnership that’s grown over the past decade, according to DAP’s Carroll. “Give Respect Get Respect provides companies internal diversity training in a nontraditional sense,” she says. “We’re helping students learn to handle conflict situations at school, like bullying and prejudice, but what also happens is students are teaching the adults. A lot of associates have kids as well so they get to hear an [unbiased] student’s perspective.”

Edward Jones was the first company to endorse the program, and Carroll says there will be three more companies—Boeing, the Saint Louis Zoological Park and the Missouri Botanical Garden—in 2013.

McCarthy Building Companies
Employee-Owned Company Builds Engagement Among Students

Finding diverse talent is also a key priority for McCarthy Building Companies, a St. Louis-based national general-contracting company that handles challenging, technical projects. “Talent is a significant issue and a concern for us across all our companies,” says Scott Wittkop, president, McCarthy Central Division. “The construction industry offers a wide variety of high-quality employment opportunities and will need to add 1.5 million workers to successfully install the volume of work expected in 2014 alone.”

Wittkop says his company’s advantage lies in his employees’ diversity and their ability to innovate by bringing different perspectives to the table. That’s why the company both looks to attract talent from across the country and continually develop its employees, as well as develop and engage talented students within local regions.

“We are continually challenging ourselves to accelerate the development of our top talent. Our annual senior talent-review process includes a formal identification of high-potential diverse employees and the creation of personal-development plans to foster their internal growth in our company,” says Wittkop, noting that talent development and retention is a particular concern for this 100 percent employee-owned company. “Developing our future leaders is critical to our long-term success.”

McCarthy Building Companies’ approach to talent management is just one part of its four-arm diversity-management strategy. The company also focuses on increasing educational support, collaborating with diverse clients and partners, and increasing philanthropic efforts.

For example, the company is the founding partner of the Introduction to Construction Careers program, which exposes diverse groups of talented students in St. Louis to high-paying construction careers. “It helps create awareness and excitement around those types of opportunities,” says Adam Knoebel, vice president of operations for McCarthy’s Central Division. “The construction workforce is aging and we’re all sending kids to school. The challenge is: Who’s going to be building our buildings in 10 to 20 years?”

Similarly, the Association for Construction Careers, Education & Support Services (ACCESS) serves to increase exposure to the construction industry among Blacks and Latinos, as well as provide educational support services. “The focus is to provide a clearinghouse for individuals interested in career opportunities in the city and put them in touch with needed educational opportunities,” explains Knoebel.

He adds, “Maintaining dialogue is important. We need to be a part of the conversation, internally and externally, and share best practices in a collaborative manner.”

The benefits of McCarthy Building Company’s diversity programs and outreach efforts are further dispersed throughout the region by its support of diverse suppliers. “Their ability to learn about a project early on and get involved with estimators” is a key driver for their ability to compete and find economic success,” says Monica Bailey, director of diversity, Central Division. “A lot of suppliers are unaware of projects out there, so we host specific events to collect their input, provide networking opportunities and help them with bidding, estimating and cost.” The company also provides formal and informal mentoring to diverse suppliers.

Wittkop and his executive team sit on boards or committees of 10 different nonprofits that are dedicated to improving St. Louis’ diversity within the workforce and among subcontractors. Currently, the company has dedicated approximately 18 percent of its spend to minority- and women-owned businesses, the company says.

Anheuser-Busch
More Than $1B in Social-Responsibility Commitments

Executives at Anheuser-Busch say their commitment to diversity management, and to maintaining a diverse employee base and inclusive work environment, is an essential strategy for the beer company’s business success. Creating an inclusive work environment not only helps it stay competitive in an increasingly global market and meet the needs of its consumers, but it also helps Anheuser-Busch stay true to its corporate goal of becoming the “best beer company in a better world” through focused efforts to promote alcohol responsibility, environmental sustainability and community outreach.

“At Anheuser-Busch, in all that we do we recognize our responsibility to improve the world where we do business. We are committed to building a company for the long-term with a legacy to be proud of—for the people who work for us and with us; for future generations and the environment in which we live; and, above all, for our consumers who we hope will always enjoy our products responsibly and be as proud to choose them as we are to create them,” states Anheuser-Busch’s Global Citizenship Report. The company has dedicated $1.3 billion to social responsibility since 1982.

As one of its foundational pillars, community outreach is a shared commitment among employees: More than 4,700 employees volunteered in 2011 with programs to promote alcohol responsibility, make a difference in the environment and help make a positive impact on local communities, including St. Louis.

With donations of $4.5 million in 2011 to United Way, Anheuser-Busch continues to be one of the health-and-human-services agency’s top corporate donors in the region. (The Anheuser-Busch Foundation and company employees have contributed more than $38 million combined to United Way since 1985.) Anheuser-Busch also avidly participates in Habitat for Humanity as a way to facilitate and improve economic development in local regions. Hundreds of employees helped to build homes in St. Louis in 2011, the project’s second year. “We’re proud to partner with Habitat to help our neighbors in need,” said Margarita Flores, vice president of community affairs for Anheuser-Busch. “Our employees look forward to these builds and it’s a real source of pride for them and us as a company.”

Additionally, Anheuser-Busch provides financial support to multicultural college students via national educational scholarship funds. This includes more than $24 million in contributions over the last 30 years to the Hispanic Scholarship Fund (HSF), which has provided more than 23,000 scholarships to Latino students, and a donation of $325,000 in 2011 to the UNCF, formerly the United Negro College Fund.

“We are committed to making a difference through our people, integrity of our business conduct, and support of our community. We are proud of the positive and meaningful impact our business has on the communities in which we work,” Flores said.

Anheuser-Busch also supports the National Urban League, St. Louis American Foundation, NAACP, Hispanic Chamber of Metropolitan St. Louis, Casa Salud, the Hispanic Arts Council, St. Louis LGBT Business Guild, Organization of Chinese Americans, American Legion Post, YWCA and numerous other diverse and inclusive organizations both in St. Louis and across the country.

The post Building a Diverse Talent Pipeline in St. Louis appeared first on DiversityInc.

In our diversity web seminar on mentoring and sponsorship, BASF’s Chief Diversity Officer Patricia Rossman, and Deloitte Consulting’s Kelvin Womack, Principal, Lead Client Service Partner, Federal Health Practice, and Managing Principal, Diversity, discussed:

• How BASF Successfully Launched a Mentoring Program: The company utilizes an eHarmony-style digital system to match mentors and mentees, which increases engagement and customizes each mentoring pair for optimal results.
• Why Sponsorship at Deloitte Drives Careers: The company’s pilot Navigation to Excellence formal sponsorship program nationally paired 15 Black, Latina and Asian women with sponsors. Participants reported improved relationships with senior sponsors, networking and communication skills.

Additional insights from BASF and Deloitte include:

• Relationship Must-Haves: What you need to formalize and integrate mentoring and sponsorship programs into your corporate culture.
• Benefits of Formal Programs: How are they different from informal programs and why companies opt to formalize their talent development.
• Metrics & Data: What are the best metrics to assess progress, especially involving retention, engagement and promotion?
• Consistency: How to achieve a sustainable program at your organization.

Please log in to DiversityIncBestPractices.com to watch the presentation and download the slides.

Not a subscriber? Buy this web seminar now, or request subscriber information and pricing for DiversityIncBestPractices.com.

The post Will Your New Mentoring/Sponsorship Program Succeed? appeared first on DiversityInc.

Yousafzai had been featured in the 2009 documentary below, which detailed how the Taliban are shutting down Pakistani schools that provide education to women. “I want to get my education, and I want to become a doctor,” she says.

Read our articles on Women & Leadership for more female talent-development best practices, globally and in the United States.

The post Taliban-Fighting Girl’s Life on the Line appeared first on DiversityInc.

KPMG, No. 22 in the 2012 DiversityInc Top 50, is one of eight leading companies that presented at our Managing Relationships Between HR & Diversity Departments event held in New York City.

Visit DiversityInc.com/events for a schedule of our upcoming learning sessions, such as our DiversityInc Top 50 Companies for Diversity Announcement on April 23 and 24 in New York City.

Video Minutes

00:58 The Four Success Factors of Mentoring

02:27 KPMG’s Mentoring Expectation

08:30 Business Impact: Advancement Opportunities & Senior Leadership

12:20 How to Improve Mentoring Through Sponsorship

16:05 Sponsorship at KPMG: Different than Mentoring

17:53 Audience Q&A Session

The post HR, Diversity & Mentoring: A Correlation to Talent Development? appeared first on DiversityInc.

We honoring companies in six areas we have noted in the past three years—Community Development, Talent Pipeline, Working Families, Global Cultural Competence, Resource Groups and Diversity-Management Progress—plus one new area: Supplier Diversity. View previous DiversityInc Special Award winners.

These companies demonstrate through their data and their documented achievements measurable results that positively impact both their business goals and their employee/community populations.

Additionally, Dr. Cornel West spoke at the Special Awards dinner. Dr. West is the author of Race Matters and Democracy Matters and is a professor of Philosophy and Christian Practice at Union Theological Seminary in the City of New York.

2012 DiversityInc Top Company for Global Cultural Competence

Ernst & Young
No. 6 on the DiversityInc Top 50 list
Accepting Award: Steve Howe Jr., Area Managing Partner – Americas

As a truly global company, Ernst & Young understands how crucial the understanding and respect of local cultures is, while staying true to the values of inclusion so core to this company. Cultural-competence and harassment/discrimination training are emphasized throughout the organization, as is talent identification and development for underrepresented groups, particularly women globally.

James Turley, chairman and CEO, told DiversityInc last year that it’s best to tailor a company’s initiatives by geography so diversity strategies remain central to local customs and beliefs. Once established, diversity leaders can then look to incrementally push the boundaries.

Ernst & Young has global resource groups for professional women, LGBT employees and Black professionals in several countries. The groups have executive sponsors and meet during the workday.

Ernst & Young is a founding member of WEConnect International, a corporate-led nonprofit that helps to empower women business owners to succeed in global markets. The firm is working with WEConnect on development of a national certification process for women-owned businesses in India, while its employees in Canada and the United Kingdom are actively involved with WEConnect.

2012 DiversityInc Top Company for Community Development

Wells Fargo
No. 33 on the DiversityInc Top 50 list 
Accepted Award: Michelle Lee, Executive Vice President, Northeast Regional President

“Wells Fargo is only as strong as the communities we serve,” the financial-services company states. The company’s commitment to the Black, Latino, Asian, American Indian and LGBT communities is remarkable for the depth of its efforts to reach suppliers, youth and low-income people. Sixty-five percent of the executives in the top two levels of the company sit on the board of a multicultural nonprofit. Some examples of its philanthropy:

• In 2008, Wells Fargo achieved its goal to lend $1 billion to Black-owned small businesses and extended the goal to $2 billion by 2018.
• In 2010, Wells Fargo provided $61.1 million in grants to nonprofits focused on community development in distressed communities, including affordable housing, homeownership counseling, financial education, workforce development and job creation.
• The company has an online financial-literacy program in English and Spanish and teams with local Latino organizations to host free, bilingual programs on money management.
• Wells Fargo is a founding sponsor of the Asian & Pacific Islander American Scholarship Fund. Since 2004, the bank has given $500,000 for scholarships for college-bound students from underrepresented Asian and Pacific Islander communities interested in pursuing careers in banking and financial services.
• In 2010, Wells Fargo invested $219 million in 19,000 nonprofits nationwide.

2012 DiversityInc Top Company for Working Families

Eli Lilly and Company
No. 29 on the DiversityInc Top 50 list
Accepted Award: John Lechleiter, Chairman, President & CEO

This company has become a model of workplace flexibility for its employees. As Lechleiter stated: “Lilly recognizes the critical importance of work-life integration tools to address the diverse needs, expectations, lifestyles and work styles of employees allowing them to be the most effective.” Globally, Lilly offers a number of programs, varying by location, to assist employees in maintaining work/life flexibility. These include flexible work arrangements, personal leaves, onsite health services/fitness centers, onsite childcare, campus credit unions and dry cleaners, and family-support programs.

Flexibility is a productivity tool that allows for adaptation of how, when and where work is completed. Supervisors discuss with their employees the needs of the individual and the work group, as well as the types of flexible work arrangements that are appropriate for a particular position. For employees, flexible work schedules are about lower stress levels, better health, a stronger focus on work while working and greater trust—all leading to loyalty, inspiration and innovation. For Lilly, flexibility is about being able to recruit and retain the best talent in a competitive marketplace, preparing for the changing environment and reducing the cost structure related to absenteeism, and healthcare—all leading to improved levels of engagement, which drives productivity.

2012 DiversityInc Top Company for Diversity-Management Progress

Kellogg Company
No. 49 on the DiversityInc Top 50 list
Accepted Award: John Bryant, President & CEO

Kellogg’s progress in all four areas we measure in diversity management has been considerable in the past year and shows every indication of sustainable forward motion. This progress put Kellogg on the DiversityInc Top 50 list this year, in the highly competitive consumer-packaged-goods industry.

The effort starts at the top. President and CEO John Bryant chairs the Executive Diversity & Inclusion Council and has instituted the first linking of diversity-management goals, both quantitative and qualitative, to executive compensation. The council reviews on a quarterly basis the company’s hiring, promotion and turnover activity reports and addresses trends with recommendations and actions.

Bryant and four of his direct reports serve as the executive sponsors of Kellogg’s six resource groups. The company’s resource groups are available to all U.S. employees and are utilized for recruitment, mentoring, talent development, retention, diversity training, marketing and community outreach.

The company’s supplier-diversity program, in existence for more than two decades, has experienced an almost six-fold increase in spending in the last 10 years and now supports more than 200 vendors owned by Blacks, Latinos, Asians, American Indians, women and veterans with disabilities. The company recently added businesses owned by LGBT people to its supplier database and will begin tracking them this year.

2012 DiversityInc Top Company for Talent Pipeline

Novartis Pharmaceuticals Corporation
No. 13 on the DiversityInc Top 50 list
Accepted Award: Andre Wyss, President 

Novartis Pharmaceuticals Corporation understands the need for a diverse workforce and pipeline to senior management, both for cultural competency in its product development and marketing and for the most innovative workplace solutions. The company has been actively donating and volunteering to help youth from underrepresented groups reach their full potential, including direct involvement from its most senior leaders. A few examples:

• Each fall, areas of the business and members of the Diversity & Inclusion Councils and resource groups participate in its Disability Mentoring Day. In 2011, more than 100 employees volunteered to participate in the event focused on disability awareness and career opportunities for more than 50 high-school students and 10 college students/veterans who attended. The keynote address was by Rohan Murphy, a double amputee who became a Division 1 wrestler at Penn State University.
• In April 2011, Novartis Pharmaceuticals Corporation brought nearly 150 students from 32 junior and senior New Jersey high schools to its East Hanover campus for its Annual Multicultural Teen Corporate Mentoring Program. Structured activities included a welcome from André Wyss; panel discussions with eight senior leaders; and a mock product-marketing challenge.

2012 DiversityInc Top Company for Supplier Diversity

Marriott International
No. 21 on the DiversityInc Top 50 list
Accepted Award: Arne Sorenson, President & CEO

Marriott has a long and rich history of creating community wealth by using local minority- and women-owned business enterprises (MBEs and WBEs) to build and service its hotels, especially in urban areas.

Marriott’s Tier I (direct contractor) third-party certified spend is 7.8 percent with MBEs and 9.5 percent with WBEs, more than 25 percent higher than the DiversityInc Top 50 average for MBEs and more than double the DiversityInc Top 50 average for WBEs. Marriott also spends 1 percent of its Tier I procurement with vendors owned by LGBT people, one of the highest percentages we’ve seen.

Supplier diversity is included in RFPs (requests for proposals), procurement-management compensation is tied to supplier-diversity results, and Marriott provides mentoring, financial education and financial assistance in the form of more favorable payment terms to its suppliers from underrepresented groups.

As an example, Marriott partnered with a U.S.-based woman-owned business to help grow her capacity and distribution channels to provide the design, production and fulfillment of training materials for its managed hotels around the world. Marriott also helped her share her expertise with other women-owned businesses.

Marriott has been honored by the Women’s Business Enterprise National Council, the Women Presidents Educational Organization and the U.S. Hispanic Chamber of Commerce for its supplier-diversity efforts.

2012 DiversityInc Top Company for Resource Groups

Dell
No. 26 on the DiversityInc Top 50 list
Accepted Award: Steven Price, Senior Vice President, Human Resources

In the past two years, Dell has placed a major emphasis on increasing employee participation in its resource groups, creating and expanding global groups, and using these groups to further its business.

Dell has seven global resource groups. Three have chapters outside of the United States: WISE (Women in Search of Excellence) in the Asian Pacific Japan region and Europe, the Middle East and Africa; PRIDE (for the LGBT population) in Brazil, and True Ability (Employees or Family Members of Employees with Special Needs/Disabilities) in Brazil.

The groups are available to all U.S. employees. Each group provides a charter of its strategy and mission annually, with a strong value proposition for its members, communities and Dell’s business goals. Programs include a Cross ERG Leadership Series and brown-bag sessions to help members learn software and social-media applications.

Business-relevant uses include:

• GenNext generational group providing feedback into product development and packaging. GenNext offered expertise on the launch of internal social-media vehicles.
• Adelante Latino group developed a process in which Spanish-speaking individuals deliver product briefings to prospective Latin American customers.
• The Asians in Motion group translated materials into languages for customers across Asia.
• The True Ability ERG has been engaged in product development for customers with disabilities.

Top Company for Executive Development
Kraft Foods
No. 7 in the 2012 DiversityInc Top 50
Accepted Award: Mark Clouse, President of the U.S. Snacks Business Unit

Talent development and the use of diversity training, resource groups and mentoring to maximize potential have been priorities for Kraft Foods in recent years—and the results are impressive.

Kraft’s Vice President of Diversity Jim Norman and retired executive Wayne Canty presented the company’s JumpStart program at our winter Innovation Fest! The initiative helps new managers, especially those from underrepresented groups, understand the corporate culture and the subtle signals of bias that can derail a career. For the video and presentation of this innovation, go to www.DiversityInc.com/innovationfest.

As the company undergoes a split this year into two separate entities, the resource groups and talent-development initiatives will be even more critical to its ability to connect with its increasingly multicultural consumer base.

Essential to that connection are its 10 resource groups, which are available to all U.S. employees, including hourly workers. The groups are used for recruitment, engagement, talent development, leadership training, marketplace research/connections, and diversity training. Resource-group members serve as facilitators for Kraft’s “The Power of Differences” internal training.

The groups’ success is measured through increased referral/rate of hires of people from traditionally underrepresented groups, retention of talent from those demographics, and increased promotion rates.

Almost three-quarters of its managers are involved in its formal mentoring program, which includes group mentoring, mentoring for new hires and traditional one-on-one mentoring. Seventy percent of the mentoring pairs are cross-cultural.

–Barbara Frankel

The post Diversity Management: 2012 DiversityInc Special Awards appeared first on DiversityInc.

Elena Richards, talent management leader, Office of Diversity, PricewaterhouseCoopers, presents at DiversityInc’s Innovation Fest! how her firm improves hiring, engagement and promotion of Blacks by providing new hires a year-long leadership/talent-development program as part of its on-boarding efforts. The company is No. 1 in The 2012 DiversityInc Top 50 Companies for Diversity. Watch the video below to learn about this innovative program.

The full Innovation Fest! presentations with PowerPoint slides are available on DiversityIncBestPractices.com.

Watch the other Innovation Fest! videos: How 9 Companies Capitalize on Innovation: Resource Groups, Engagement & Talent Development.

The post Increasing Engagement, Retention & Talent Development of New Black Hires appeared first on DiversityInc.

The nine diversity innovations presented by leading companies at our Innovation Fest! demonstrate how they’ve transformed effective diversity management into a true source of innovation, capable of generating the business solutions they need to differentiate their company, get a leg up on competitors and capture new market share.

Diversity Management: A Source of Innovation

Held in New York City, DiversityInc’s second Innovation Fest! featured a series of quick-fire, 30-minute presentations from corporate leaders quantifying the benefits diversity management has on business results. [View presentations from our February Innovation Fest!]

These include positive results in sales, productivity and pipeline development from innovations in resource groups, recruitment and talent development, supplier diversity, employee engagement/productivity, and corporate communications.

Watch videos of the presentations from PricewaterhouseCoopers, Brown-Forman, Wells Fargo, Rockwell Collins, BASF, AT&T, Travelers, Marriott International and Monsanto in the player below, plus watch University Hospital’s Dr. Drew Hertz, the lunchtime speaker. (For closed captions, press the CC button in the YouTube player.)

The full Innovation Fest! presentations with PowerPoint slides are available on DiversityIncBestPractices.com by clicking the links below.

DiversityInc Innovation Fest!: How 9 Companies Capitalize on Innovation

Increasing Engagement, Retention & Talent Development of New Black Hires
Elena Richards, Talent Management Leader, Office of Diversity, PricewaterhouseCoopers (PwC)

How a Liquor Company Benefits From Resource Group for Non-Drinkers
Matt Hamel, General Counsel and Executive Sponsor of the Non-Drinker Resource group, and Judy Spalding, the resource group’s founder and co-leader, Brown-Forman

Accredited Domestic Partnership Advisor Program
Kyle Young, Certified Financial Planner and Vice President, Investment Officer, Wells Fargo

Improving Healthcare for 68,000 Black & Latino Children
Dr. Drew Hertz, Medical Director for UH Rainbow Care Network and an Assistant Clinical Professor at Case Western Reserve University School of Medicine

Innovative Ways to Develop & Support Supplier Diversity
Amber Janey, senior project manager for supplier diversity, and Evette Creighton, Diversity Program Manager, Rockwell Collins

How Diversity Dashboards Improve Leadership Accountability
Tina Kao, vice president, Talent Development, and Patricia Rossman, Chief Diversity Officer, BASF

The Innovation Pipeline: Promoting Cross-Function Collaboration
Sam Zellner, Executive Director of Innovation Applications and Services Infrastructure, AT&T

Diversity Training Equals $2M Savings for Insurance Company
Nicole Hughey, Director, Enterprise Diversity & Inclusion at Travelers

Social Gaming: A Diversity Strategy for Cross-Cultural Engagement
Francisca Martinez, Vice President, Global Talent Acquisition, Marriott International

Talent Acquisition Integration
Melissa Harper, Vice President of Global Talent Acquisition, Monsanto

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