Michele C. Meyer-Shipp
Michele C. Meyer-Shipp has been named vice president and chief diversity officer of Prudential Financial, succeeding Emilio Egea, who retired. In her new role, Meyer-Shipp is responsible for leading and directing all diversity-and-inclusion initiatives for the company, and for ensuring ongoing compliance with federal and state equal employment opportunity/affirmative action laws and requirements. Prudential is No. 9 in The 2012 DiversityInc Top 50 Companies for Diversity.

Meyer-Shipp joined Prudential in April 2010 as vice president and counsel in the Employment and Labor Law group. She has also been general counsel for the Waterfront Commission of New York Harbor, vice president and diversity manager in Merrill Lynch’s Global Wealth Management division, and director of the state of New Jersey’s Division of Equal Employment Opportunity and Affirmative Action. Prior to that, she was a practicing attorney.

Meyer-Shipp is an active member of the Association of Corporate Counsel, the Minority Corporate Counsel Association, Corporate Counsel Women of Color and the National Employment Law Council. She earned a bachelor’s degree at Rutgers School of Criminal Justice and her juris doctor at Seton Hall University School of Law.

R. Fenimore Fisher
R. Fenimore Fisher has been named a deputy commissioner and the chief diversity and EEO officer for the City of New York. He is responsible for the leadership of the Office of Citywide Diversity and Equal Employment Opportunity, and will design and implement strategies to position the city as a world-class leader in diversity and inclusion. Prior to his appointment, Fisher was managing partner of the R. Fenimore Fisher Group, a global D&I and alternative dispute-resolution firm. Fisher previously served as vice president of diversity initiatives and analysis for Walmart and as executive director of the Rainbow/PUSH Coalition’s Wall Street Project.

A member of the New Jersey State Bar Association, Fisher serves on the national leadership council for GLSEN (the Gay, Lesbian & Straight Education Network) as well as the corporate advisory council for the Congressional Black Caucus Foundation. Fisher holds a bachelor’s degree from Louisiana State University, a Juris Doctor from Ohio Northern University and a labor-mediation certification from Cornell University.

Jennifer “Jae” Pi’ilani Requiro
Jennifer “Jae” Pi’ilani Requiro has been named national manager of diversity and inclusion at Toyota Financial Services. Her responsibilities include diversity-and-inclusion education and executive scorecards, mentoring and Toyota Business Partnering Groups. She also develops strategies to increase market share, capture more multicultural customers and increase partnerships with diverse suppliers. Requiro has a bachelor’s degree from UCLA.

Barbara Frankel
Barbara Frankel, senior vice president and executive editor of DiversityInc, has been named to the newly established global advisory board for WEConnect International, a corporate-led nonprofit that facilitates sustainable economic growth by empowering and connecting women business owners globally. Others named to the 22-person board include Kathleen Matthews, executive vice president and chief global communications and public affairs officer, Marriott International; Julie Oyegun, chief diversity officer, the World Bank Group; and Catherine Rodgers, vice president, Global Opportunties and Business Development, IBM.

Margaret E. Burke
Margaret E. Burke has been admitted into PricewaterhouseCoopers’ partnership. In her ongoing role as U.S. Advisory human-capital leader, Burke oversees the strategic development, direction and implementation of the Advisory practice’s recruitment, development, talent management, rewards and retention programs. Burke holds a bachelor’s degree from Mount Holyoke College. PricewaterhouseCoopers is No. 1 in the DiversityInc Top 50.

Tracy Nolan and Pushpendu Pal
CVS Caremark has appointed Tracy Nolan and Pushpendu Pal to new positions, Nolan to vice president of strategic product delivery and Pal to senior vice president of the information technology division within the company’s prescription benefit management (PBM) business. Nolan, who comes to CVS from WellPoint, is responsible for operationally expanding flagship product offerings and for newly developed products and programs. Pal’s promotion is a reflection of his work in leading the division in delivering stable and robust internal-application services and deploying information technology.

Terrez Thompson
The Coca-Cola Company has promoted Terrez Thompson to vice president of global supplier diversity. She will lead and promote the company’s efforts to maximize procurement opportunities with diverse businesses as suppliers, contractors and subcontractors. Thompson has held a variety of roles in more than 25 years at The Coca-Cola Company, including controller of The Coca-Cola Trading Company. The Coca-Cola Company is No. 46 in the 2012 DiversityInc Top 50.

Kevin Jennings
The Arcus Foundation, a leading global foundation advancing pressing social-justice and conservation issues, has named Kevin Jennings as executive director. Jennings was previously CEO of Be the Change Inc., where  he was instrumental in launching the Opportunity Nation campaign to promote economic opportunity and social mobility in America. Jennings has also served as assistant deputy secretary of education under President Obama and founded the Gay, Lesbian & Straight Education Network (GLSEN). Jennings has a bachelor’s degree from Harvard College and master’s degrees from Columbia University Teacher’s College and New York University’s Stern School of Business.

Jesus Soto Jr.
Pacific Gas and Electric Company (PG&E) has appointed Jesus Soto Jr. to further solidify the leadership team charged with building the nation’s safest natural-gas delivery system. He will serve as senior vice president of gas transmission, operations, engineering and pipeline integrity. Soto is responsible for overseeing four major functions: public safety and integrity management; project engineering, design and management; gas transmission; and gas system operations.

Richelle Parham
Richelle Parham, chief marketing officer of eBay North America, has been elected to the board of directors of Scripps Networks Interactive. At eBay, Parham directs the company’s core marketing functions. She is also responsible for brand engagement, driving eBay’s seasonal marketing calendar and leading its customer-insights and marketing-analytics functions.

Richard Mark
Richard Mark has been promoted to chairman, president and CEO of Ameren Illinois. Mark’s responsibilities include the company’s natural-gas and electric delivery business, customer service, natural-gas and electric supply, community relations and government relations. Prior to joining Ameren in 2002, he spent five years as COO and six years as president and CEO at St. Mary’s Hospital in East St. Louis, Ill.

Daisy Auger-Dominguez
Daisy Auger-Dominguez joined the Disney/ABC Television Group as vice president of organization and workforce diversity. Auger-Dominguez focuses on helping the company attract, develop and retain diverse talent in support of business objectives, and is responsible for continuing to develop the company’s diversity-and-inclusion strategy, goals and plans. She previously served as a diversity executive at Time Warner and Moody’s Corporation. She has a bachelor’s degree from Bucknell University and a master’s degree from New York University.

Ramona G. Blake
Ramona G. Blake has been appointed director of diversity and inclusion at TIAA-CREF Financial Services. She is responsible for diversity-strategy design and implementation, special initiatives and training in the following areas: marketplace, supplier, workforce and workplace. Previously, Blake was manager of diversity and inclusion at PSEG. She has a bachelor’s degree from Cornell University and a Certified Diversity Professional certificate from Cornell’s ILR School.

Dermot J. O’Brien
Dermot J. O’Brien has been named chief human resources officer and corporate vice president at Automatic Data Processing. In his new role, O’Brien works with ADP’s senior leadership team to develop workforce plans and programs that align with ADP’s overall strategic objectives. His responsibilities include forecasting ADP’s global talent needs; implementing initiatives that effectively attract, develop, deploy and retain a diverse talent population; overseeing succession planning and management development; and improving ADP’s already strong levels of employee engagement. Prior to joining ADP, O’Brien was executive vice president of human resources at TIAA-CREF. A Dublin, Ireland, native, O’Brien has a bachelor’s degree from Pace University. ADP is No. 27 in the 2012 DiversityInc Top 50.

Dr. Antonio Flores
Dr. Antonio Flores, president of the Hispanic Association of Colleges & Universities (HACU), invited DiversityInc CEO Luke Visconti to become a member of the organization’s 17-member Corporate & Philanthropic Council. The council’s goal is to provide guidance and assistance to Dr. Flores and the association’s development division and public-affairs office to ensure its mission, programs and events receive support and that its strategic plans are realized. Other council members include: Raymond Arroyo, Aetna; Alma Guajardo-Crossley, General Motors; Jim Fjelstul, Sodexo; Jerry Gattegno, Deloitte; and Angel Herrera, ARAMARK.

Anthony Salcido and Mónica Gil
The Hispanic Scholarship Fund inducted six new members into its Alumni Hall of Fame on Oct. 17 in New York City. The 2012 inductees are: Dr. Yolanda García Romero, professor of history, North Lake College; Mónica Gil, senior vice president, public affairs and government relations, Nielsen Company;  José P. Chan, MIT Sloan Fellow in Innovation and Global Leadership and adjunct professor, Parsons the New School for Design; Cyrus Amado Salazar, equal opportunity manager, U.S. Air Force; and Gilbert and Jacki Cisneros, president and vice president, The Gilbert & Jacki Cisneros Foundation. Additionally, Melanie L. Healey, group president, North America of HSF partner company Procter & Gamble, accepted an honorary recognition on behalf of P&G for contributing more than $4 million to HSF since 1986.

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The six CEOs and eight senior executives at our event demonstrated how their personal passion and commitment to diversity have become a critical factor in making strategic business decisions. In many cases, this helped gain traction within senior leadership and generated measurable results in workforce diversity, while sometimes improving market share.

The two-day event featured two panels with six chief diversity officers—one focused on best practices for executive diversity councils and the other on using compensation to drive diversity-management results. Additionally, DiversityInc Senior Vice President and Executive Editor Barbara Frankel presented exclusive advice on what companies need to do to improve their DiversityInc Top 50 rank.

Watch all the presentations from this event via the players below or view our YouTube playlist. Videos of all the speakers will be posted throughout the day.

Also, be sure to save the date for our upcoming 2013 DiversityInc Top 50 Companies for Diversity Announcement Dinner, April 23–24, 2013.

How New York City Drives Diversity Results
R. Fenimore Fisher, Deputy Commissioner, Chief Diversity & EEO Officer, City of New York
How does the City of New York drive diversity metrics and results? Find out from a world-class diversity expert.

Diversity in the Workplace: Leadership Counts
Jorge Benitez, Managing Director – North America, Chief Executive – United States, Accenture
This CEO really values work/life issues. He tells us how he includes spouses and encourages family priorities.

Panel: Best Practices on Executive Diversity Councils
Debbie Storey, AT&T; Rhonda Crichlow, Novartis Pharmaceuticals Corporation; Michelle Lee, Wells Fargo 
Three companies with the best practices—and results—on diversity councils talk about CEOs chairing the councils, setting goals and accountability.

Building a Strong Diversity Brand
John Bryant, President and CEO, Kellogg
The CEO of Kellogg tells us why his company has invested so much over the last two years in its diversity-management efforts.

Workplace Diversity: The Personal Connection in Leadership
Forest T. Harper, CEO, INROADS 
The son of migrant workers, who went on to be a top Pfizer executive, talks about how INROADS helps Black and Latino college students become corporate leaders. Click here to download the presentation slides.

Corporate Diversity at the Top: Q&A With Luke Visconti
Steve Howe, Area Managing Partner – Americas, Ernst & Young
The U.S. head of Ernst & Young discusses how corporate values drive business decisions at his firm

Diversity & Inclusion: Accountability & Your Business Future
Thomas F. Zenty III, CEO, University Hospitals
The CEO of this Cleveland hospital system tells us how outreach to Blacks and Latinos is driving hospital growth.

Workplace Diversity: Using Leadership to Save Lives & Talent by Creating Inclusive Workplaces
Dr. Eliza Byard, Executive Director, GLSEN (the Gay, Lesbian & Straight Education Network)
The head of the Gay, Lesbian & Straight Education Network (GLSEN) tells you about young lives saved through the help of corporations like yours.

Panel on Diversity Metrics: Using Compensation to Drive Results
Maruiel Perkins-Chavis, Marriott International; Joy Fitzgerald, Rockwell Collins; Chad Johnson, Sodexo
Three companies with the most effective diversity metrics tell you what’s on their diversity scorecards and how they link goals to compensation.

Corporate Diversity: A Personal Story of Why Corporate Values Matter
Michelle Lee, Executive Vice President and Northeast Regional President, Wells Fargo
This exec shares her remarkable story of how and why she became a banker and the challenges she faced as the only young, Black woman in her management-training program.

DiversityInc Benchmarking: Tips on How to Move Up on the DiversityInc Top 50 List
Barbara Frankel, Senior Vice President and Executive Editor, DiversityInc
See our tips on the best ways to answer questions on The 2013 DiversityInc Top 50 Companies for Diversity survey. Click here to download the presentation slides.

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We honoring companies in six areas we have noted in the past three years—Community Development, Talent Pipeline, Working Families, Global Cultural Competence, Resource Groups and Diversity-Management Progress—plus one new area: Supplier Diversity. View previous DiversityInc Special Award winners.

These companies demonstrate through their data and their documented achievements measurable results that positively impact both their business goals and their employee/community populations.

Additionally, Dr. Cornel West spoke at the Special Awards dinner. Dr. West is the author of Race Matters and Democracy Matters and is a professor of Philosophy and Christian Practice at Union Theological Seminary in the City of New York.

2012 DiversityInc Top Company for Global Cultural Competence

Ernst & Young
No. 6 on the DiversityInc Top 50 list
Accepting Award: Steve Howe Jr., Area Managing Partner – Americas

As a truly global company, Ernst & Young understands how crucial the understanding and respect of local cultures is, while staying true to the values of inclusion so core to this company. Cultural-competence and harassment/discrimination training are emphasized throughout the organization, as is talent identification and development for underrepresented groups, particularly women globally.

James Turley, chairman and CEO, told DiversityInc last year that it’s best to tailor a company’s initiatives by geography so diversity strategies remain central to local customs and beliefs. Once established, diversity leaders can then look to incrementally push the boundaries.

Ernst & Young has global resource groups for professional women, LGBT employees and Black professionals in several countries. The groups have executive sponsors and meet during the workday.

Ernst & Young is a founding member of WEConnect International, a corporate-led nonprofit that helps to empower women business owners to succeed in global markets. The firm is working with WEConnect on development of a national certification process for women-owned businesses in India, while its employees in Canada and the United Kingdom are actively involved with WEConnect.

2012 DiversityInc Top Company for Community Development

Wells Fargo
No. 33 on the DiversityInc Top 50 list 
Accepted Award: Michelle Lee, Executive Vice President, Northeast Regional President

“Wells Fargo is only as strong as the communities we serve,” the financial-services company states. The company’s commitment to the Black, Latino, Asian, American Indian and LGBT communities is remarkable for the depth of its efforts to reach suppliers, youth and low-income people. Sixty-five percent of the executives in the top two levels of the company sit on the board of a multicultural nonprofit. Some examples of its philanthropy:

• In 2008, Wells Fargo achieved its goal to lend $1 billion to Black-owned small businesses and extended the goal to $2 billion by 2018.
• In 2010, Wells Fargo provided $61.1 million in grants to nonprofits focused on community development in distressed communities, including affordable housing, homeownership counseling, financial education, workforce development and job creation.
• The company has an online financial-literacy program in English and Spanish and teams with local Latino organizations to host free, bilingual programs on money management.
• Wells Fargo is a founding sponsor of the Asian & Pacific Islander American Scholarship Fund. Since 2004, the bank has given $500,000 for scholarships for college-bound students from underrepresented Asian and Pacific Islander communities interested in pursuing careers in banking and financial services.
• In 2010, Wells Fargo invested $219 million in 19,000 nonprofits nationwide.

2012 DiversityInc Top Company for Working Families

Eli Lilly and Company
No. 29 on the DiversityInc Top 50 list
Accepted Award: John Lechleiter, Chairman, President & CEO

This company has become a model of workplace flexibility for its employees. As Lechleiter stated: “Lilly recognizes the critical importance of work-life integration tools to address the diverse needs, expectations, lifestyles and work styles of employees allowing them to be the most effective.” Globally, Lilly offers a number of programs, varying by location, to assist employees in maintaining work/life flexibility. These include flexible work arrangements, personal leaves, onsite health services/fitness centers, onsite childcare, campus credit unions and dry cleaners, and family-support programs.

Flexibility is a productivity tool that allows for adaptation of how, when and where work is completed. Supervisors discuss with their employees the needs of the individual and the work group, as well as the types of flexible work arrangements that are appropriate for a particular position. For employees, flexible work schedules are about lower stress levels, better health, a stronger focus on work while working and greater trust—all leading to loyalty, inspiration and innovation. For Lilly, flexibility is about being able to recruit and retain the best talent in a competitive marketplace, preparing for the changing environment and reducing the cost structure related to absenteeism, and healthcare—all leading to improved levels of engagement, which drives productivity.

2012 DiversityInc Top Company for Diversity-Management Progress

Kellogg Company
No. 49 on the DiversityInc Top 50 list
Accepted Award: John Bryant, President & CEO

Kellogg’s progress in all four areas we measure in diversity management has been considerable in the past year and shows every indication of sustainable forward motion. This progress put Kellogg on the DiversityInc Top 50 list this year, in the highly competitive consumer-packaged-goods industry.

The effort starts at the top. President and CEO John Bryant chairs the Executive Diversity & Inclusion Council and has instituted the first linking of diversity-management goals, both quantitative and qualitative, to executive compensation. The council reviews on a quarterly basis the company’s hiring, promotion and turnover activity reports and addresses trends with recommendations and actions.

Bryant and four of his direct reports serve as the executive sponsors of Kellogg’s six resource groups. The company’s resource groups are available to all U.S. employees and are utilized for recruitment, mentoring, talent development, retention, diversity training, marketing and community outreach.

The company’s supplier-diversity program, in existence for more than two decades, has experienced an almost six-fold increase in spending in the last 10 years and now supports more than 200 vendors owned by Blacks, Latinos, Asians, American Indians, women and veterans with disabilities. The company recently added businesses owned by LGBT people to its supplier database and will begin tracking them this year.

2012 DiversityInc Top Company for Talent Pipeline

Novartis Pharmaceuticals Corporation
No. 13 on the DiversityInc Top 50 list
Accepted Award: Andre Wyss, President 

Novartis Pharmaceuticals Corporation understands the need for a diverse workforce and pipeline to senior management, both for cultural competency in its product development and marketing and for the most innovative workplace solutions. The company has been actively donating and volunteering to help youth from underrepresented groups reach their full potential, including direct involvement from its most senior leaders. A few examples:

• Each fall, areas of the business and members of the Diversity & Inclusion Councils and resource groups participate in its Disability Mentoring Day. In 2011, more than 100 employees volunteered to participate in the event focused on disability awareness and career opportunities for more than 50 high-school students and 10 college students/veterans who attended. The keynote address was by Rohan Murphy, a double amputee who became a Division 1 wrestler at Penn State University.
• In April 2011, Novartis Pharmaceuticals Corporation brought nearly 150 students from 32 junior and senior New Jersey high schools to its East Hanover campus for its Annual Multicultural Teen Corporate Mentoring Program. Structured activities included a welcome from André Wyss; panel discussions with eight senior leaders; and a mock product-marketing challenge.

2012 DiversityInc Top Company for Supplier Diversity

Marriott International
No. 21 on the DiversityInc Top 50 list
Accepted Award: Arne Sorenson, President & CEO

Marriott has a long and rich history of creating community wealth by using local minority- and women-owned business enterprises (MBEs and WBEs) to build and service its hotels, especially in urban areas.

Marriott’s Tier I (direct contractor) third-party certified spend is 7.8 percent with MBEs and 9.5 percent with WBEs, more than 25 percent higher than the DiversityInc Top 50 average for MBEs and more than double the DiversityInc Top 50 average for WBEs. Marriott also spends 1 percent of its Tier I procurement with vendors owned by LGBT people, one of the highest percentages we’ve seen.

Supplier diversity is included in RFPs (requests for proposals), procurement-management compensation is tied to supplier-diversity results, and Marriott provides mentoring, financial education and financial assistance in the form of more favorable payment terms to its suppliers from underrepresented groups.

As an example, Marriott partnered with a U.S.-based woman-owned business to help grow her capacity and distribution channels to provide the design, production and fulfillment of training materials for its managed hotels around the world. Marriott also helped her share her expertise with other women-owned businesses.

Marriott has been honored by the Women’s Business Enterprise National Council, the Women Presidents Educational Organization and the U.S. Hispanic Chamber of Commerce for its supplier-diversity efforts.

2012 DiversityInc Top Company for Resource Groups

Dell
No. 26 on the DiversityInc Top 50 list
Accepted Award: Steven Price, Senior Vice President, Human Resources

In the past two years, Dell has placed a major emphasis on increasing employee participation in its resource groups, creating and expanding global groups, and using these groups to further its business.

Dell has seven global resource groups. Three have chapters outside of the United States: WISE (Women in Search of Excellence) in the Asian Pacific Japan region and Europe, the Middle East and Africa; PRIDE (for the LGBT population) in Brazil, and True Ability (Employees or Family Members of Employees with Special Needs/Disabilities) in Brazil.

The groups are available to all U.S. employees. Each group provides a charter of its strategy and mission annually, with a strong value proposition for its members, communities and Dell’s business goals. Programs include a Cross ERG Leadership Series and brown-bag sessions to help members learn software and social-media applications.

Business-relevant uses include:

• GenNext generational group providing feedback into product development and packaging. GenNext offered expertise on the launch of internal social-media vehicles.
• Adelante Latino group developed a process in which Spanish-speaking individuals deliver product briefings to prospective Latin American customers.
• The Asians in Motion group translated materials into languages for customers across Asia.
• The True Ability ERG has been engaged in product development for customers with disabilities.

Top Company for Executive Development
Kraft Foods
No. 7 in the 2012 DiversityInc Top 50
Accepted Award: Mark Clouse, President of the U.S. Snacks Business Unit

Talent development and the use of diversity training, resource groups and mentoring to maximize potential have been priorities for Kraft Foods in recent years—and the results are impressive.

Kraft’s Vice President of Diversity Jim Norman and retired executive Wayne Canty presented the company’s JumpStart program at our winter Innovation Fest! The initiative helps new managers, especially those from underrepresented groups, understand the corporate culture and the subtle signals of bias that can derail a career. For the video and presentation of this innovation, go to www.DiversityInc.com/innovationfest.

As the company undergoes a split this year into two separate entities, the resource groups and talent-development initiatives will be even more critical to its ability to connect with its increasingly multicultural consumer base.

Essential to that connection are its 10 resource groups, which are available to all U.S. employees, including hourly workers. The groups are used for recruitment, engagement, talent development, leadership training, marketplace research/connections, and diversity training. Resource-group members serve as facilitators for Kraft’s “The Power of Differences” internal training.

The groups’ success is measured through increased referral/rate of hires of people from traditionally underrepresented groups, retention of talent from those demographics, and increased promotion rates.

Almost three-quarters of its managers are involved in its formal mentoring program, which includes group mentoring, mentoring for new hires and traditional one-on-one mentoring. Seventy percent of the mentoring pairs are cross-cultural.

–Barbara Frankel

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