No. 32: Starwood Hotels & Resorts Worldwide

Starwood Hotels & Resorts Worldwide Logo
DiversityInc Lists

Also:

  • No. 9 in The DiversityInc Top 10 Companies for Asian Americans
  • No. 6 in The DiversityInc Top 10 Companies for People With Disabilities
Why It’s on the List

Returning to the list for the ninth year, Starwood holds its ground against an increasingly competitive hospitality industry. A diverse workforce is indicative of the industry, but what distinguishes companies like Starwood is the ability to leverage successful succession planning and talent-development initiatives so its management reflects the demographics of its workforce and the marketplace.

To this end, Starwood includes diversity goals in executive-performance reviews. Senior leaders are held accountable for recruiting, retaining, mentoring and promoting underrepresented employees, and 20 percent of the bonus is tied to diversity results. The mentoring program, which is available to the entire organization, involves the top three levels of management. Mentoring pairs are formally evaluated on an annual basis. The company’s resource groups are also used for on-boarding and the identification and nurturing of management talent.

Starwood also understands the value of making external connections. The company directs half of its philanthropic spend to the multicultural community, including the NAACP, Hispanic College Fund, National Gay & Lesbian Chamber of Commerce, the Organization of Chinese Americans and the National Business & Disability Council. Additionally, the company has solid Tier I (contractor) and Tier II (subcontractor) spend with not only minority- and women-owned businesses but with vendors owned by LGBT people, people with disabilities and veterans with disabilities.

Diversity Leadership
Frits van  Paasschen Photo Frits van Paasschen
President and CEO:“At Starwood, we work hard at each of our nearly 1,100 locations around the world to welcome all of our associates, guests and customers. We believe people want to feel valued and respected each time they visit us. We are proud of the hard work across Starwood to deepen our commitment to all communities in which we operate. Being ranked by DiversityInc as one of the Top 50 Companies for Diversity is another clear example of how we are keeping pace with an ever-changing global landscape.”
Company Information

U.S. Headquarters: Stamford, Conn.

Global Employees: 154,000

U.S. Employees: 48,000

Last Year’s DiversityInc Top 50 Ranking: No. 34