“Employees involved in resource groups are significantly more engaged than those who are not,” says Raymond Arroyo, chief diversity officer at Aetna.
For the past two years, the Hartford, Conn.based health insurer has been asking its 34,000 employees to fill out an Employee Engagement Survey to determine, among other things, the business impact of Aetna’s 15 resource groups, ranging from gender and racial/ethnic to generational and veterans.
What the research confirmed: Members of Aetna’s resource groups had a more favorable outlook overall than non-memberstheir engagement scores were 8 percent higher than those who were not resource-group members.
