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Top Resume Blunders and How You Can Avoid Them
Compiled by the DiversityInc staff
May 21, 2008
Avoiding costly résumé blunders is
Career Advice 101. So it's truly a wonder that so many smart, capable and
experienced job applicants have résumés that work against them. Your résumé will
either be the bullhorn that demands attention and gets you in the door or the
red flag that warns a potential employer you're not ready for primetime. Here
are some tips on how to make sure your résumé is one that will get you in the
door. What
are your resume horror stories? Let us know by clicking
here.
To Reveal or Not to Reveal: What to
Say About Your Ethnicity or Race
How much do you stand to gain by
revealing your ethnicity on a résumé? How much do you stand to lose? It's a
tough question. Janet Crenshaw Smith, president of the Ivy Planning Group, a
management-consulting and training firm, says the idea of revealing that she was
a Black woman on her résumé is an issue she's gone back and forth on. "I know my
parents would want to hide ethnicity as much as you can because you didn't trust
that it was going to help you," she says. "But I've gotten to the place where I
believe that if you are a person of color and you belong to organizations that
are focused on your ethnicity, you should definitely put that on your résumé.
Why would you want to get a job at a place that doesn't value your
difference?"
Reniece Wright, director of human
resources at the National Black MBA Association, agrees. "It's an integrity
issue. It's a values issue. Being out there in the HR field, I deal with this
daily. Do you hide who you are? I don't think it's anything to shy away from
because your experience and skills should sell themselves," she says. "If you're
a member of special organizations, you should be proud enough to put them on
your résumé. I always encourage people to be who they are on their
résumé."
Smith says when she first started
her company many years ago, she was hesitant to put any personal photos up on
her web site for fear of scaring away potential business. "But we realized that
corporate America has really evolved, and we
have to as well," she says.
Don't Exaggerate--and Never
Lie
Yes, it will be tempting to
overstate your responsibilities at your previous positions. What could it hurt
to fluff out your duties just a little bit? Not much--unless you get caught.
"In today's world, employers,
because of ethics laws and corporate-responsibility guidelines, are going deeper
into their background checks," Berlinda Fontenot-Jamerson, former director
of diversity and human resources for Disney-owned ABC, told DiversityInc. "Today they're drilling down
and checking everyone, especially if you're going to have control of finances or
if you'll be in the public eye."
Highlight Your Accomplishments, Not
Your Job Description
"Your résumé must be accomplishment
driven versus duties driven," says Wright. "Talk about those high impact
accomplishments that job seekers are looking for. An accomplishment oriented
resume is what sells you."
Smith adds, "You have to demonstrate
[that] you made an impact to the bottom line. So rather than just listing the
job, you have to describe your impact in a way that [shows] you understand the
business you were in. Even if you haven't risen to the point of being a
high-level manager ... you're still making an impact."
Get Rid of That Blog … Get Rid of it
Now
It may feel great to wax poetic on
your own personal blog about everything from your latest dating conquest to how
much you despised your old boss, but that could come back to haunt you in a big
way, warns Nancy Flynn, executive director of the ePolicy Institute, based in
Columbus, Ohio. The institute is dedicated to educating employers and
prospective employees about e-mail, Internet and software
policies.
"Twelve percent of employers are
monitoring the blogosphere to see what's being written about their company, and
10 percent are monitoring social-networking sites," says Flynn. "So for younger
applicants … if you operate a blog or have a social-networking page, don't list
those on your résumé unless they're focused on your career. A growing number of
employers are going online to find your blog because that's what will really
reveal the real you."
Don't Forget to Attach a Cover
Letter
Even if you're sending your résumé
out electronically, you still need a cover e-mail. And don't take the
boilerplate approach. Each cover letter should be customized to fit the position
that you're applying for, detailing the experiences that make you relevant for
that particular position. "You want to focus on your first three sentences [in
case] your recipient is using a reading pane that allows the recipient to read
the first three sentences and then decide whether to read and act on the message
or just ignore it and delete it," says Flynn. "Those first three sentences are
all important."
Are You Sure About That
Reference?
List references at your own peril.
If you're going to list references, make sure you have their permission and that
those references know something about the job you are seeking. You should also
have a good idea what your references are likely to say. There's nothing worse
than to list someone as a reference and have them say bad things about you, says
Flynn.
Enough With the Juvenile E-mail
Address
When Stacy Havel,
director of public relations for Bernard Hodes Group, a recruitment company,
came across an e-mail application from "sexy daddy," she laughed and passed the
e-mail around the office for others to see. What she didn't do was respond or
bring the applicant in for an interview.
"When you see someone
identifying themselves in a vulgar or inappropriate way, it gives insight to
their personality," Havel says, referring to
"sexy daddy" and the hundreds of other résumés she's received from job
seekers.
When It Comes to Résumés, Looks Are
Important
A résumé should be appealing and
easy to read. Poor formatting kills your prospects before you've even begun.
Make appropriate use of white space and bullet your information. Make it easy
for the prospective employer to contact you. Use a standard typeface and font
size. You want your résumé to stand out, but you don't want it to look
unprofessional and gimmicky, says Flynn.
If you have extensive experience,
don't be afraid to have a two-page résumé. Cramming everything on one page or
eliminating relevant experience could end up hurting your chances. But if you
are just starting out and your résumé is four pages long, then it's time to do
some editing. Knowing how to use the copy machine is not a job skill that needs
highlighting on your résumé.
Don't Live By Spell-Check
Alone
Yes, spell-check is essential
anytime you send out anything to a prospective employer, but relying on the
computer alone is not enough. Spell-check will only catch words that are
misspelled, not words that are used out of context or used inappropriately. You
have to re-read literally every line of your résumé yourself before you should
feel comfortable sending it out. And for insurance, have a friend give it one
last look over before you ship it out.
"Grammar is with us at every level," Maryann V. Piotrowski,
author of Effective Business Writing,
told DiversityInc. "It can hurt you if the reader recognizes [your poor grammar
or spelling] and cares about good expression."
Return to
Sender?
Make sure you have the correct
e-mail address, says Flynn. Unless the job posting specifically says "No Phone
Calls," call the company to verify you're sending your résumé to the correct
address. "Because of the sheer volume of electronic résumés received, I would
follow up with a phone call to ensure it's been received and see if you can
schedule an appointment," says Flynn.
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