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You are here: DiversityInc | 2008 Top 50 Profiles |   . . .

 
No. 43 KAISER PERMANENTE
   
Specialty Lists: No. 8 on The Top 10 Companies for African Americans, No. 1 on The Top 10 Companies for Latinos, No. 5 on The Top 10 Companies for Executive Women, No. 4 on The Top 10 Companies for People With Disabilities
Industry: Healthcare
Main Competitors: Catholic Healthcare West
U.S. Headquarters: Oakland, Calif.
Number of U.S. Employees: 160,000
Annual Revenue: $37.8 billion
% of Operations Outside U.S.: 0.25
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Why It's on the Top 50: In its third year on the list, the healthcare company gets high marks for CEO Commitment and Corporate Communications.

Diversity Strengths: Fifteen percent of executive bonuses are tied to diversity, compared with an average of 10 percent for the Top 50. Fifty percent of its board of directors are Blacks, Asians, Latinos and Native Americans, compared with a 23 percent for the Top 50.

CEO and Chairman George C. Halvorson signs off on executive compensation tied to diversity, and 15 percent of the bonuses of senior executives were based on diversity goals being met. This compared with an average of 10 percent for the Top 50.

Fifty percent of its board of directors is Blacks, Asians, Latinos and Native Americans, compared with 23 percent for the Top 50. Management was 50 percent Black, Asian, Latino and Native American and 76 percent women. The company has unbiased retention, meaning it retains its employees equally across race/ethnicity and gender.

Diversity training is mandatory for all employees, offered every month, lasts for more than one day and has metrics to measure its effectiveness.

CEO and Chairman George C. Halvorson: "Our bottom line, as a not-for-profit healthcare-delivery system, is mission-driven: improving the health and health status of the communities we serve. The multicultural dimensions of these communities are inescapable. Accordingly, the efforts that we have undertaken to increase our cultural competency--the provider handbooks on culturally competent care, interpreter training and service programs, and centers of excellence focusing on ethnically diverse populations and women's health--all contribute to achieving our mission, our bottom line. Responses to these efforts from the community, advocacy groups and our members demonstrate the positive impact that diversity has on our bottom line."

Senior Vice President and Chief Diversity Officer Ronald Knox: "My values of dignity and respect for all employees are indistinguishable from the company's long-established and demonstrated values in this regard. Accordingly, these values are transmitted through demonstrable action: inclusive and progressive employment and nondiscrimination policies and practices; support of multicultural affinity groups and networks that inform and reinforce our values through culturally specific lenses; and culturally competent, in-language care and services to our diverse work force, health-plan membership and community. These are some of the actions that manifest our values of dignity and respect for all employees."

More DiversityInc Articles on Kaiser Permanente:
Helping GLBT Employees When a Life Partner Leaves
Gay-Friendly Shopping: Who Makes the List?

George C. Halvorson
Chairman and CEO
   

Ronald Knox
Senior Vice President and Chief Diversity Officer
   

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