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You are here: DiversityInc | 2008 Top 50 Profiles |   . . .

 
No. 26 WELLS FARGO & CO.
   
Specialty Lists: No. 9 on The Top 10 Companies for Recruitment & Retention, No. 4 on The Top 10 Companies for Latinos, No. 3 on The Top 10 Companies for Executive Women
Industry: Financial Services
Main Competitors: Wachovia, Bank of America, Citigroup
U.S. Headquarters: San Francisco, Calif.
Number of U.S. Employees: 159,800
Annual Revenue: $39.3 billion
% of Operations Outside U.S.: 0
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Why It's on the Top 50: The California-based bank has been on the Top 50 every year for the eight years of the list and is known for its efforts to reach out to multicultural customers and its work-force diversity.

Diversity Strengths: Wells Fargo's work force demonstrated its diversity commitment. The work force was 10 percent Black, 8 percent Asian, 14.5 percent Latino and 1 percent Native American. Compare that with new hires and you really see the progress. New hires last year were 10.5 percent Black, 9.25 percent Asian, 19.25 percent Latino and 1 percent Native American.

The bank has excellent and innovative work/life programs, including a 24-hour access program to help employees find childcare, eldercare and other services, including back-up emergency childcare; partial reimbursement for joining Weight Watchers; a defined-benefit pension plan funded solely by Wells Fargo; assistance with financial planning, on-site health clubs and volunteer-leave sabbaticals.

Wells Fargo has mandatory annual reviews that measures team members against four core competencies, one of which is diversity. Diversity is included in employee interviews, focus groups, scheduled management-employee interviews and exit interviews.

Wells Fargo demonstrates a strong commitment to its LGBT employees, including bereavement leave, adoption assistance, relocation assistance and family leave for same-sex domestic partners.

The bank also has a strong philanthropic commitment to traditionally under-represented groups, including the Human Rights Campaign Foundation, the Neighborhood Reinvestment Corp. (a Native American community development training program), the Asian and Pacific Islander American Scholarship Fund, the National Sports Center for the Disabled, the Special Olympics and the Association of Mexican American Educators.

The bank allocates 23 percent of its multicultural market budget to media aimed at traditionally underrepresented groups, compared with a Top 50 average of 15 percent.

John Stumpf, CEO: "We cannot be one of America's great companies unless we become more diverse. It's a tremendous business opportunity -- because it enables us to use creativity, fresh thinking and multiple perspectives to respond fast and effectively to emerging customer needs. By making diversity a competitive advantage, we can make the company a better place to work, better understand our ethnically diverse customers' needs, give customers and communities outstanding service and deliver more value to our stockholders."

Pat Crawford, Head of Diversity: "We want everyone to feel valued for their culture, skills and traits, and to know they can fulfill their ambition and contribute to the success of the company. That's why diversity at Wells Fargo is part of our culture and integrated into all of our business practices and everyday actions."

More DiversityInc Articles on Wells Fargo & Co.:
Maximize Multicultural Marketing to Grow Your Business Webinar
Understanding the Immigrant Experience: Wells Fargo's Michelle Scales
People & Places: Avid Modjtabai
Candid Advice From CEOs on Diversity
Higher Education: Why It Matters, How You Can Prepare
Banking on Remittance: Attracting Immigrants Via Wire Transfers
Diversity Councils: Task Forces for Change
Notable Quotes From Top 50 CEOs on Diversity

John G. Stumpf
President, CEO and Director
   

Pat Crawford
Senior Vice President and Head of Enterprise Diversity
   

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