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You are here: DiversityInc | 2008 Top 50 Profiles |   . . .

 
No. 6 COX COMMUNICATIONS
   
Specialty Lists: No. 10 on The Top 10 Companies for African Americans
Industry: Media
Main Competitors: Verizon Communications, AT&T
U.S. Headquarters: Atlanta, Ga.
Number of U.S. Employees: 23,000
Annual Revenue: $7 billion
% of Operations Outside U.S.: 0
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Why It's on the Top 50: In its third year on the list, Cox is very strong in Corporate and Organizational Communications and has strong programs for LGBT employees.

Diversity Strengths: Cox gets points for having unbiased retention throughout its management and entire work force, meaning employees are retained at level rates regardless of race/ethnicity and gender. This is demonstrated by the company's management, which is 27 percent Black, Asian, Latino and Native American, and management, remains at 27 percent for even the most senior managers (direct reports to the CEO), and has 28 percent of managers promoted from these same groups.

Cox has mandatory diversity training for the entire work force (70 percent of Top 50 companies do this), which is held every month.

The media company has strong benefits for LGBT employees, including bereavement leave, adoption assistance, family medical leave and relocation assistance.

Cox gets a perfect score for communicating its diversity brand on its web site, including featuring images of people with disabilities and having its diversity message on its homepage.

The company offers financial assistance in the form of loans and external training to its minority- and women-owned suppliers (MBEs and WBEs). Cox also has strong supplier-diversity metrics, including diversity as a percentage of total spend; the revenue growth of MBEs and WBEs; and recognition received from external sources for supplier-diversity achievements.

President Pat Esser: "The marketplace in which we deliver services has changed dramatically over the last 10 years. Increased competition, the convergence of telecom and entertainment services and the fracturing of the mainstream have made it increasingly important that Cox be intimate with our customers so that we understand their needs, deliver the right services and interact with them in ways that make it easy to do business with us. This is best achieved by offering an inclusive workplace that is a mirror of the communities we serve."

Senior Vice President and Chief People Officer Mae Douglas: "A family-owned business, Cox has a rich heritage of workplaces that honor employees and demonstrate respect for individual differences. Today, our commitment to offering inclusive environments permeates the culture not only through frequent discussion of our values, but also through specific measures tied to incentives which guarantee leaders are setting the example both for employees and for those with whom we do business. Each Cox location now has its own Diversity & Inclusion Council comprised of employees who are charged with promoting Cox's values and communicating opportunities and challenges to inclusiveness."

More DiversityInc Articles on Cox Communications:
Gay-Friendly Shopping: Who Makes the List?
The Importance of People: Cox's Mae Douglas

Patrick J. (Pat) Esser
President
   

Mae Douglas
Senior Vice President & Chief People Officer
   

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