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No. 3 BANK OF AMERICA
   
Specialty Lists: No. 5 on The Top 10 Companies for Recruitment & Retention, No. 7 on The Top 10 Companies for Supplier Diversity, No. 5 on The Top 10 Companies for Latinos
Industry: Financial Services
Main Competitors: Wachovia, Wells Fargo, Citigroup
U.S. Headquarters: Charlotte, N.C.
Number of U.S. Employees: 186,892
Annual Revenue: Revenue totaled $68 billion in 2007 while earnings were $15 billion.
% of Operations Outside U.S.: 10
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Why It's No. 3: A mainstay of the Top 50 list (and No. 1 last year), Bank of America continues to make diversity a priority, even at a time when its industry is facing upheaval over the subprime-mortgage mess. Bank of America is particularly strong in Human Capital and Corporate and Organizational Communications.

Diversity Strengths: Bank of America continues to be a leader in unbiased retention of executives (meaning it is level across race/ethnicity and gender) and in work/life programs, including My Work program, in which associates can work in flexible work spaces closer to their homes. Bank of America also offers up to $8,000 reimbursement per adopted child; onsite child care, and reimbursement for both formal and informal child-care expenses based on income.

The bank is strong on diversity metrics, including diversity in line-of-business and individual-manager goals; associate survey; internal and external benchmarking data, and customer-satisfaction data.

Globally, Bank of America ensures that all of its employees understand its values. The company says all associates, domestic or overseas, are required to go through yearly ethics training, which also is part of its global leadership model. The company also uses its intranet and broadcast network globally to emphasize the commitment to diversity from senior leaders.

Kenneth D. Lewis, Chairman and CEO: "Our commitment to diversity is a commitment to individuals and to the team. It's about creating an environment in which all associates can fulfill their potential without barriers, and in which the team is made stronger by the diverse backgrounds, experiences and perspectives of individuals. It's about giving all of us--individually and together--the best possible chance to succeed."

Geri Thomas, Global Diversity and Inclusion Executive: "Being competitive and responsive in this global environment demands diversity in people--in their experience, working styles and business acumen. Diversity and inclusion are part of the bank's culture, and our commitment is so strong that it exemplifies two of our core values: Doing the right thing and inclusive meritocracy. To support this commitment, we've built a broad, comprehensive program in which diversity is integrated into our core business practices and operations."

More DiversityInc Articles on Bank of America:
Absolute Values: 7 Vital Lessons Learned From the Top 50
Recruitment Webinar
'My Hands in Everything': BofA's Geri Thomas
New Law Mandates Diversity Training
Corporate America Starts to Get It: Hiring Students With Disabilities
Attracting Immigrants Via Wire Transfers
Should Tier II Diversity Be Mandatory?
Gay-Friendly Shopping: Who Makes the List?
Why Your Company Needs Employee-Resource Groups

Kenneth D. (Ken) Lewis
Chairman, and CEO
   

Geri Thomas
Global Diversity and Inclusion Executive
   

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