This article originally appeared on DiversityInc.com on November 10,
2004
Diverse job-seekers beware. The constricted U.S. job market may be
responsible for the lack of invitations asking you to come in and interview.
Then again, your résumé could be to blame as well.
Desperate to get the attention of the hiring manager at that company that has
a reputation for being a diversity leader, you may be putting too much emphasis
indicating you are a member of one or more diverse groups. Or, your résumé could
be dead on departure with a typo or because it embellished your credentials or
performance.
Falsifying or exaggerating data on your résumé may seem like a good idea but
odds are it will keep you from getting the job or, if you are hired, come back
to bite you later on. Résumé writers and career coaches said job-seekers
typically oversell their past achievements because they don't take the time to
drill down far enough to recall details of past achievements and choose the
proper words to characterize results.
"There is never a place to exaggerate on your resume," said Meg Montford,
president of Abilities Enhanced of Kansas City, Missouri.
With October's unemployment rate at 6 percent or more than 8 million
Americans out of work, human-resources professionals cite the abundance of
qualified candidates employers have to choose from these days. All the more
reason, a job-seeker's résumé, diverse or not, should focus on the value offered
to a potential employer. Montford said, "The difficult thing these days for a
candidate to understand is it is not about them but about the employers' needs."
Human-resources experts agree. They view the resume as a marketing tool in
which the candidate is given the opportunity to position himself or herself as a
solution to a business situation. They encourage job-seekers to research the
business, company and industry and present a solution to a problem the
prospective employer may face.
"An effective resume offers compelling proof of performance; for example, the
candidate is a problem-solver, can generate positive results and will bring
value today and beyond," said Debbie Ellis, president, Phoenix Career Group, in
Danville, Ky. And to ensure that the candidate can deliver, employers are paying
closer scrutiny to and verifying everything a candidate puts down on a résumé.
Ellis cited the proliferation of verification companies as more people have
opted to misrepresent, themselves including executives at high-profile
companies. Former Notre Dame football coach George O'Leary, Bausch & Lomb
Chief Executive Officer, Ronald Zarella and Veritas Software Chief Financial
Officer and Executive Vice President, Kenneth Lonchar, are just a few of the
high-visibility cases in which people were caught supplying false academic
credentials on their résumés.
According to Montford, easily checked, education is rarely among the
categories job candidates falsify because it is so easy to verify. The Society
for Human Resource Management (SHRM) cited in a study that job candidates
frequently falsify information including their lengths of employment, former
titles and salaries. Based on a 32 percent response rate, or 854 human-resource
professionals, answering a poll faxed to 2,640 randomly selected SHRM members,
prospective employers typically check past work histories, including former
employers, lengths of employment and previous titles.
So be careful and don't lie. But how much should you include? Are you giving
out too much personal information or would it help you get the job?
Career counselors concur that while employers are casting wider nets seeking
more diverse candidates, regardless of the pros or cons of placing the status on
your résumé or cover letter, they still hire the best candidate for the job.
Before including your race, ethnicity, and or sexual orientation, executive
and career- coach Richard Koonce of Northampton, Mass., said he suggests asking
yourself if it relates to the job.
"You don't want your sexual orientation to go before you and your credentials
unless you are applying to a gay organization," said Koonce. "Although more and
more companies are embracing diversity," Koonce said, "the bottom line is the
resume should speak to your professionalism."
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