Raymond F. McCaskey
President & CEO
Rita Taylor-Nash
Vice President
Corporate Diversity
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Why It's on the Top 50: In its third year on the Top 50, Health Care Service Corp. gets very high marks for CEO Commitment and also is strong in Supplier Diversity.
Description: Health Care Service Corp. (HCSC) is a non-investor-owned mutual-insurance company that operates the Blue Cross and Blue Shield plans in Illinois, New Mexico, Oklahoma and Texas. Those plans offer PPO, HMO, POS, traditional indemnity and Medicare supplemental health plans. HCSC also offers employer-sponsored health, dental and prescription-drug coverage in addition to other life-insurance products.
From President and CEO Raymond F. McCaskey: "Certainly HCSC is not alone in valuing the talents and business contributions of its employees, but we also value the diversity among our employees. As part of a complex and diverse community, we see our diverse work force as a competitive advantage. We constantly strive to energize diversity in ways that make positive contributions to our business objectives."
Diversity Strengths:
President and CEO Raymond
F. McCaskey appoints
members of the diversity
council (60 percent of
Top 50 CEOs do this)
and has a personal quote
about diversity on the
corporate web site (78
percent of Top 50 CEOs
have this). The company
has mandatory diversity
training for its entire
work force (58 percent
of Top 50 companies do
this). HCSC has unbiased
retention for its work
force and management,
meaning retention rates
are level regardless
of race/ethnicity and
gender. The company's
management is 33 percent
people of color (compared
with 25 percent for the
Top 50 average) and 35
percent of managers receiving
promotions are people
of color (compared with
32 percent for the Top
50 average).
Recent Diversity Success: HCSC requires all employees to complete diversity training. The enterprise established a target of 95 percent; this was exceeded in 2006.
More DiversityInc Articles on Health Care Service Corp.:
Corporate Culture: Check It Out Before You Take That Job
Holding Managers Accountable for Diversity Success
Why Diversity? The Top 50 Have the Answers
How to Make a Diversity Scorecard Work
Money Talks: Diversity Incentives Make the Difference
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Top 50 Rank: 33
Specialty Lists: No. 5 on the Top 10 Companies for Latinos
Industry: Healthcare
Main Competitors: Aetna, CIGNA, United Health Group
U.S. Headquarters: Chicago, Ill.
Number of U.S. Employees: 16,033
Annual Revenue: $33 billion
% of Operations Outside U.S.: None
Key Personnel: Raymond F. McCaskey, president and CEO; Rita Taylor-Nash, vice president of corporate diversity
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