Kenneth I. Chenault
Chairman & CEO
Melinda B. Wolfe
Senior Vice President
Executive Talent
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Why It's on the Top
50: A Top 50 mainstay, American Express has made the list for six of the last seven years. The company's long-time commitment to gender, racial/ethnic and GLBT rights is evidenced by its strong performance in Human Capital and Corporate Communications.
Description: American Express--a leading provider of charge and credit cards to consumers, small businesses and corporations--operates in more than 130 countries.
From Chairman and CEO Kenneth I. Chenault:
"American Express is committed to fostering a diverse and inclusive work environment throughout our organization and to incorporating diversity in our business strategies."
Diversity Strengths: Extremely strong employee-resource groups, which meet regularly with Chairman and CEO Kenneth I. Chenault (only 70 percent of Top 50 CEOs do this). The company also has unbiased retention in its work force, meaning retention rates are level across race/ethnicity and gender.
Recent Diversity Success:
American Express has introduced a unique foundational workshop called Valuing Diversity/Practicing Inclusion with the purpose of understanding the concepts of valuing diversity and practicing inclusion on a global level. Characteristics such as style preferences, including approaches to problem solving, concepts of time, relationships and communications, reinforce this cultural mindset.
More DiversityInc Articles on American Express:
How to Get Your Diversity Budget Up In Tough Times
Corporate America Leads the Way Toward GLBT Equality
How to Get the CEO to Increase the Diversity Budget--Even in Tough Times
The Imus Fallout: MSNBC Pulls Plug on Controversial Host
How to Turn a Bad Annual Review Around
Global Diversity: The Next Frontier
Who Sustains Dr. King's Legacy? Read What Oprah, Obama, Chenault Have to Say
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Top 50 Rank: 23
Industry: Financial Services
Main Competitors: Discover, MasterCard, Visa
U.S. Headquarters: New York, N.Y.
Number of U.S. Employees: 65,800
Annual Revenue: $27 billion
% of Operations Outside U.S.: 50.7
Key Personnel: Kenneth I. Chenault, chairman and CEO; Melinda B. Wolfe, senior vice president for executive talent and chief diversity officer
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