Based on our Top 50 data, we selected Verizon and Aetna to share
their superior practices and advice on how to:
- Build brand loyalty through culturally competent customer service
- Communicate respectfully with people of color, LGBT people and people with disabilities
- Develop new markets in communities that have been traditionally wary of mainstream marketers
- Increase your ROI by directly addressing the concerns, nuances and beliefs of your customer base
View the audio/PowerPoint presentation now!
Featured Presenters:
Pedro Correa
Vice President of Multilingual Consumer & Business Sales
Verizon Plus Store & The National Staff System
Verizon is No. 6 on The 2007 DiversityInc Top 50 Companies for Diversity list
David Fares
Head of Regional Business Customer Operations Learning, Performance & Quality
Aetna
One of DiversityInc's 25 Noteworthy Companies
Barbara Frankel
Senior Vice President, Executive Editor
DiversityInc
Registration for this webinar includes a print subscription to DiversityInc magazine for non-subscribers.
To add Additional Participants at $100 per, please call 973-494-0542
