No. 1: PricewaterhouseCoopers

PricewaterhouseCoopers logo
Diversity management is cutting-edge at PricewaterhouseCoopers (PwC). This company has been working diligently to be the best for years. This year, they made it, especially because of their CEO commitment for generating accountability and visibility for diversity management, corporate and organizational communications, and their strong human-capital results. This comes in the most competitive industry in the United States and globally—professional services.
DiversityInc Lists
  • No. 1 in The DiversityInc Top 10 Companies for Recruitment & Retention
  • No. 8 in The DiversityInc Top 10 Companies for Asian Americans
  • No. 1 in The DiversityInc Top 10 Companies for Executive Women
  • No. 6 in The DiversityInc Top 10 Companies for LGBT Employees
  • No. 5 in The DiversityInc Top 10 Companies for Global Diversity
CEO Commitment for Diversity Management

Chairman and Senior Partner Bob Moritz, who has spoken at DiversityInc events, is a vocal proponent of diversity and inclusion in every way. He holds executives responsible for specific diversity-management goals, including being a cross-cultural mentor, diversity recruitment, retention, engagement and promotions in the person’s area of responsibility.

Chief Diversity Officer Maria Castañón Moats reports directly to Moritz and is one of a series of line partners whose rotation in heading diversity management is key to the professional development and growth of the business.

Workforce Diversity and Human Capital

Talent development is a priority at this company. Always cognizant of the war for talent, PwC continuously creates innovative diversity-management strategies to find, engage and promote the best and brightest employees, especially those from traditionally underrepresented groups.

PwC continues to be a leader in the types of benefits it offers employees, especially in increasing the ability for people at all stages of life to have work/life flexibility to deal with personal and professional challenges. Its benefits include onsite religious accommodations, backup childcare assistance, nanny resources and referrals, paid paternity leave, well-being rewards, and tax equalization for all domestic partners, including same-sex couples.

Its world-class mentoring program is an example to other organizations looking to improve in this area of diversity management: Almost half its mentoring pairings are cross-cultural. The program is available to all U.S. managers, and its talent-development results are measured. In addition, mentors and mentees have cultural-awareness training, a growing trend in diversity management at progressive organizations.

The company has also intensified its emphasis on sponsorship for talent development this year. At the fall partner meeting, Moritz asked each of the 2,500 partners to consciously diversify their pool of protégés. In their annual plans, partners identify three to five women and Black, Latino, Asian or American Indian professionals to sponsor. Partners are evaluated on their advocacy and investment in these individuals at the end of the year.

To support this effort, PwC rolled out a toolkit that outlines successful advocacy, including the business case for diversity management, guidelines, tips, internal resources and suggested reading. The centerpiece of the guide is a series of videos—real-life examples of partners and staff members who share their personal experiences with sponsorship.

PwC has nine resource groups, which are used for recruitment, talent development, marketplace connections and diversity training. For example, the LGBT group helped create several LGBT/Straight Ally training programs available to all staff members and partners.

Diversity Leadership
Bob Moritz, U.S. Chairman and Senior Partner, PWC photo Bob Moritz
U.S. Chairman and Senior Partner:”Diverse and unexpected pools of talent are emerging around the world. To succeed in today’s global economy requires organizations to have an inclusive culture that enables them to attract and retain diverse talent. At PwC, we’re investing in inclusion so we can deliver quality, value and innovative solutions to the companies and stakeholders we serve and so we can create sustainable growth for our future.”
Maria Castañón Moats, Chief Diversity Officer, PWC Photo Maria Castañón Moats
Chief Diversity Officer:”PwC’s inclusive culture welcomes people from all walks of life. I’m proud of our commitment to diversity, but I’m even more inspired by our people. Relationships make all the difference when it comes to advancement. Through active sponsorship, we’re shaping the careers of diverse professionals and the next generation of leaders.”
Company Information

U.S. Headquarters: New York

Global Employees: 168,710

U.S. Employees: 35,836

Last Year’s DiversityInc Top 50 Ranking: No. 3