Wells Fargo (No. 9 on the DiversityInc Top 50 Companies list) announced it is donating a total of $1.1 million to support Hurricane Irma relief efforts in Florida and the Caribbean. The company’s donation includes $500,000 to the American Red Cross Disaster Relief Fund, $500,000 to local nonprofits focused on relief efforts in the immediate future, and $100,000 to International Medical Corps as that organization engages in relief efforts in the Caribbean. Wells Fargo will continue to monitor Irma’s impact as the now tropical storm makes landfall in other states to determine how the company may assist there.
“Our thoughts and prayers are with everyone in Florida and the Caribbean who has endured Hurricane Irma and its destruction,” said Tim Sloan, Wells Fargo CEO & president. “Wells Fargo is committed to working with organizations and agencies to help our communities recover and we will determine the best way to support any additional efforts in the days and weeks ahead.”
Wells Fargo Customers Impacted by Hurricane Irma
Wells Fargo will provide payment relief for the next 90 days on credit cards, student loans, auto loans, home mortgage, home equity and retail small business loans and lines of credit in FEMA declared areas. There will be no negative credit reporting for those customers who receive payment relief. Impacted customers who are not in a FEMA declared area are also able to receive similar benefits by contacting Wells Fargo.
The bank is also proactively waiving or refunding fees for impacted consumers in FEMA declared areas; this includes late fees and debit card over-the counter cash disbursement fees, and our ATM fees for using non-Wells Fargo ATMs. Wells Fargo will also deploy mobile ATMs as soon as it is safe and feasible to do so. The company will share location information at the time of deployment.
After 90 days, customers who are still experiencing hardships should contact customer service to discuss additional relief options. Specific information regarding how customers should go about working with Wells Fargo on disaster assistance follows at the end of this release.
Wells Fargo Customers Who Would Like to Donate to Relief Efforts
From September 12 through September 25, Wells Fargo customers nationwide who wish to support American Red Cross hurricane relief efforts may do so by:
- Using any Wells Fargo ATM in the U.S. and selecting the option to donate. There is no fee and 100% of contributions will be sent to the American Red Cross.
- Redeeming any amount of available Go Far ® Rewards for donation. Go Far Rewards customers can access their rewards account at GoFarRewards.wf.com or by calling the service center at 877-517-1358.
“Our customers have shown time and again their compassion for and commitment to helping friends, neighbors, and strangers alike to regroup and rebuild following the devastation of natural disasters,” said Jon Campbell, head of Corporate Responsibility and Community Relations. Since Aug. 29, Wells Fargo customers have so far donated nearly $1.7 million to the Red Cross at Wells Fargo ATMs, to support relief efforts for those impacted by Hurricane Harvey.