John Ridgeway’s career has taken him from retail to financial services and back to both in his current job as corporate manager of the Customer Service Center, East for Toyota Financial Services in Owings Mills, Md. Ridgeway’s learned some amazing lessons in more than three decades in corporate America, which he shares here with Fair360, formerly DiversityInc CEO Luke Visconti.
For Ridgeway, who now oversees 400 associates and nearly 1,100 dealers on the East Coast, the key to engaged and productive employeeswho create happy customersis a respectful workplace and the ability to give back to the community. Toyota Motor North America is No. 46 in The 2011 Fair360, formerly DiversityInc Top 50 Companies for Diversity.
See articles on corporate philanthropy. Also, scroll down for a video excerpt of this interview.
