Partner, Ernst & Young LLP
EY Americas Inclusiveness Officer
With a strong background in human resources, Karyn Twaronite knows that talent development lies in forming relationships, asking the right questions and, most importantly, listening. After being appointed Ernst & Young’s Americas Inclusiveness Officer in 2011, she toured many of the company’s offices in the U.S. and South America, speaking with thousands of employees about their experience with diversity.
“I knew if I brought their voices to our work, [our leadership] would really hear me,” Twaronite told DiversityInc (see video). “If individuals can be themselves at work, they can provide the best possible cross-cultural and global services to our clients, which will lead to more business.” Her “listening tour” taught her that inclusion, flexibility and personal interaction in the workplace all drive employee engagement and satisfaction.
In more than two decades with the company, Twaronite spent half of her career serving clients full time as a tax professional before moving into human resources, where she has held several leadership roles and made partner. Prior to her role as diversity chief, she headed human resources for the Northeast, the firm’s largest region. She is a member of Ernst & Young’s Americas Operations Committee and its Americas People Executive Council, and she co-founded its Northeast Professional Women’s Network in 2000.
Twaronite earned her bachelor’s degree in accounting from Miami University in Ohio and a master’s degree in taxation from Fordham University. She holds a certificate in Strategic Human Resource Management from Harvard Business School. She is a licensed CPA in New York and sits on the board of directors of United Way of New York City.