U.S. Headquarters: Oakland, Calif.
U.S. Employees: 172,979
Last Year’s DiversityInc Top 50 Ranking: No. 3
Why It’s on the List
As the Affordable Care Act becomes reality, the decades-long legacy of inclusion at Kaiser Permanente, both internally and externally, gives the organization a unique ability to reach patients/customers in all demographics.
The strong belief in D&I as a business driver was constantly communicated by outgoing Chairman and CEO George Halvorson and continues to be communicated by his successor, Bernard Tyson. Almost half the direct reports to the CEO are executive sponsors of resource groups and the organization has strong metrics in place to link executive performance to D&I results.
For Kaiser, diversity has always been reflected in its demographics, which from the workforce to its senior levels reflect high percentages of women, Blacks, Latinos and Asians. Its 14-member board of directors is extremely diverse as well, with three Blacks, two Latinos, two Asians and five women.
The 11 resource groups, which include groups for Native Americans, veterans, women in technology and a generational group, are involved in organization-wide trainer-certification programs in the Diversity and Health Film Series, which was presented at a DiversityInc Innovation Fest! The groups also provide cultural feedback to physicians and administration leaders, serve as focus groups, and work within their communities. In 2012, the Kaiser Permanente Latino Association’s Northern California chapter was recognized by the U.S. Hispanic Chamber of Commerce as one of the top five employee groups nationally.
Kaiser in 2012 appointed a surgeon, Dr. Ronald Copeland, as its Chief Diversity Officer. At the same time, the organization created an Office of Diversity Oversight, giving the Chief Diversity Officer a quarterly meeting with the CEO and other senior executives to review D&I initiatives. In addition, Kaiser has a National Diversity Council, a joint body of physicians and regional leaders.
Other DiversityInc Lists
- No. 3 The DiversityInc Top 10 Companies for Recruitment & Retention
- No. 3 The DiversityInc Top 10 Companies for Blacks
- No. 1 The DiversityInc Top 10 Companies for Latinos
- No. 3 The DiversityInc Top 10 Companies for Asian-Americans
- No. 4 The DiversityInc Top 10 Companies for Executive Women
- No. 7 The DiversityInc Top 10 Companies for People With Disabilities
CEO and Incoming Chairman
“At Kaiser Permanente, we are preparing to care for an even more diverse population. Our care teams continue to provide the best care possible specific to our members’ diverse needs, and we do that by better understanding how to deliver care in the most culturally competent way.”
“Our diversity is our strength. Our diverse workforce allows us to gain insight into the unique needs of our diverse members and learn how to better provide our members with culturally and linguistically appropriate care.”
Senior Vice President, National Diversity Strategy and Policy, and Chief Diversity and Inclusion Officer
“As a leading health care organization committed to optimizing health outcomes for all the communities we serve and in recognition of the increasing diversity of our workforce, members and patients, it is imperative that diversity management is a core capability to enable Kaiser Permanente’s business strategy.”