U.S. Headquarters: Plano, Texas
U.S. Employees: 114,733
Last Year’s DiversityInc Top 50 Ranking: No. 35
Why It’s on the List
The retailer maintains its commitment to D&I as it reshapes its business. The company has a diverse board of directors to guide it. The 11-member board has three female, one Black and one Latino member.
The company has 10 strong resource groups, including a group for veterans and one based on age. The company also has a group based on environmental sustainability and one based on volunteer activities.
The groups are available company-wide including to hourly workers. They are used to identify and support talent, and for recruitment, mentoring, on-boarding and marketing to multicultural communities. The groups’ success is measured by the quality of programming and leadership-development content as well as the quantity of talent referrals. The groups meet during the workday and are funded by the company. They also have corporate executive sponsors.
jcpenney promotes cultural-competence awareness and education for its employees through programming and training, often in consult with resource groups.
Divisional Vice President, Diversity and Emerging Talent
“At jcp, we’re focused on building richly diverse teams and inclusive environments that enable us to better serve our team members and customers. Our attention to diversity and inclusion during a time of significant company transformation is rooted in our understanding that we must pay attention to the changing demographic landscape of America in order to be relevant now and in the future.”