What's the Key to Success in Diversity Management

By Luke Visconti


I was invited to speak at Empire Blue Cross and Blue Shield, a division ofWellPoint, No. 34 onThe 2012 Fair360, formerly DiversityInc Top 50 Companies for Diversitylist. After I spoke, their President and CEO Mark Wagar talked about his business, specifically about the company’s customers and employees, and consistently and emotionally used the words “us,” “our” and “we.” There was no mention of “those people” or “them.” Mr. Wagar sees people as his brothers and sisters. Watch Wagar’s keynote at our Fair360, formerly DiversityInc Top 50 event.

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