No. 47: Capital One

Capital One Logo
DiversityInc Lists

Also:

  • No. 9 in The DiversityInc Top 10 Companies for LGBT Employees
Why It’s on the List

Capital One’s efforts to create an increasingly inclusive corporate climate have been among the most innovative and consistent we have seen. For this reason, Capital One presented its Barriers to Greatness program at our first Innovation Fest! To see the video of that presentation, visit www.DiversityInc.com/innovationfest.

The bank has long been a pioneer in flexible workplace options. Capital One also has a first-rate mentoring program, with 34 percent of its managers participating and such programs as virtual mentoring, group mentoring, special mentoring for new hires, line-of-business mentoring, a Future Leaders Forum, and the Career Development Center Associate Networks aimed at Black, Asian, Latino, LGBT, female and former military employees. The top three levels of executives in the company are part of the formal mentoring program.

Capital One has 11 resource groups, used for recruitment, talent development, marketplace connections and diversity training. An example is the Magellan Career Development Program for Mid-Level Managers, a six-month training/educational module supported by the African American Network leaders.

The company connects to the marketplace through these groups and also through its remarkable philanthropy, with 63 percent of its philanthropic endeavors aimed at multicultural nonprofits. For example, the Capital One Financial Scholars Program with the UNCF reaches more than 50 historically Black colleges and universities.

Diversity Leadership
Richard D. Fairbank Photo Richard D. Fairbank
Founder, Chairman and CEO:“At Capital One, we strive to attract great people and to give them the opportunity to be great. An essential part of our approach is to bring together associates with diverse perspectives, backgrounds and experiences, which reflect the customers and communities we serve. The diverse talents of our people provide a critical advantage in the marketplace as we work together to innovate and build an enduringly great company.”
Rob Keeling Photo Rob Keeling
Chief Diversity Officer:“Being a company where our associates can bring their whole selves to work is key to our success. Diversity and inclusion at Capital One is about putting our differences to work to add value to the business. When people focus all their energy on delivering their best, we all win—our customers, coworkers, communities and shareholders.”
Company Information

U.S. Headquarters: McLean, Va.

Global Employees: 30,500

U.S. Employees: 29,886

Last Year’s DiversityInc Top 50 Ranking: One of DiversityInc’s 25 Noteworthy Companies