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April 19, Cipriani Wall Street

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No.7 | AT&T | DiversityInc Top 50


AT&T Chairman and CEO Randall Stephenson states that diversity “makes us stronger because it helps us create powerful, lasting relationships with our customers and communities. As we continue to grow as a company, that commitment will grow with us.”

Randall has been at the forefront of AT&T’s diversity efforts since he created the chief diversity officer position in 2009 and started the executive diversity council, which he continues to chair. He connects the ability to have a diverse and inclusive workforce with customer and community relations by monitoring diversity progress and pushing for the growth of the employee resource groups.

Randall and most of his direct reports attend AT&T’s annual employee-resource group summit, where thousands of employees gather each year to improve the groups’ abilities to recruit and develop talent and relate to the increasingly diverse consumer base.

Cynthia Marshall, whose background and strength position her to take AT&T’s D&I efforts to a new level, was named Chief Diversity Officer this year – succeeding Debbie Storey, who oversaw many D&I improvements before being promoted to Executive Vice President, Mobility Customer Service, AT&T Mobility.

Cynthia will build upon significant success in the past two years – with employee-resource-group participation and management participation in mentoring more than doubling. Management participation in mentoring is now more than 80% and all of Randall’s direct reports serve as mentors.

The company’s supplier-diversity leadership remains a model for all others. AT&T reports 18% of its Tier 1 (direct contractor) spend is with Minority-Owned Business Enterprises, more than triple the DiversityInc Top 50 average of 5.3%. AT&T’s Prime Supplier Program, in existence since 1989, requires its major contractors to set and meet diversity goals. The number of prime suppliers participating has increased more than 30%.

Success in the human-capital and supplier-diversity areas helped AT&T move up three spots this year. The company also has the distinction of being ranked on more “specialty lists” than any other company. These lists are derivatives of the Top 50 that focus on particular areas of excellence. AT&T continues to be No. 1 for supplier diversity and also received rankings on lists for the top companies for LGBT employees, veterans, people with disabilities, employee resource groups, recruitment, mentoring and diversity councils.


Randall Stephenson
Chairman and CEO

“For more than 100 years, building a diverse and inclusive workforce has been a core part of who we are at AT&T. We understand that diversity makes us stronger because it helps us create powerful, lasting relationships with our customers and communities. As we continue to grow as a company, that commitment will grow along with us.”
Cynthia Marshall
Senior Vice President & Chief Diversity Officer – Human Resources

“At AT&T, diversity informs our beliefs, strategies, practices and success. Our inclusive culture runs deep—and impacts every employee every day. We’re proud to be a recognized leader in diversity and inclusion, and we always look for ways to raise the bar even higher.”


U.S. Headquarters: Dallas
Global Employees: 245,175
U.S. Employees: 231,915
Last Year’s DiversityInc Top 50 Ranking: No. 10


  • No. 1 Top 10 Companies for Supplier Diversity
  • No. 2 Top 10 Companies for LGBT Employees
  • No. 6 Top 10 Companies for Veterans
  • No. 6 Top 10 Companies for Employee Resource Groups
  • No. 7 Top 10 Companies for People with Disabilities
  • No. 7 Top 10 Companies for Recruitment
  • No. 8 Top 10 Companies for Mentoring
  • No. 8 Top 10 Companies for Diversity Councils


VIDEO: Using Resource Groups to Reach New Employees Can You Bring Your Authentic Self to Work? Three Senior Women Executives Get Personal VIDEO: How to Grow Your Diverse Suppliers VIDEO: 2013 Top Company for Supplier Diversity: AT&T Web Seminar: LGBT Cultural Competence With GLSEN, AT&T Web Seminar: Employee Engagement With AT&T, Time Warner What Millennial Recruits Want: Strong Codes of Conduct How Do You Hold On to Mid-Career Women? 5 Reasons Your CEO Should Chair Your Diversity Council How AT&T Reached Asian Millennials Women Execs: What Was Your Best Mentoring Advice? Is Sponsorship the New Mentoring? Case Studies From EY, Deloitte, AT&T, Dell and Hilton Female Exodus From Tech Jobs a Global Problem AT&T Becomes First Major U.S. Corporation to Condemn Russia’s Anti-LGBT Laws 7 Strategies for Successful Mentoring AT&T’s Anne Chow: Defying Stereotypes to Lead at Sales Press Release: AT&T Spends $15.5 Billion With Certified Diverse Suppliers