8–9 a.m. Networking Breakfast
9–9:15 Opening Remarks | Luke Visconti, CEO, DiversityInc
9:15–9:45 a.m. Patient Engagement: Diversity as a Driver to Achieve Better Outcomes | Dr. James Merlino, Chief Experience Officer, Cleveland Clinic
10–10:45 a.m. Panel: How Resource Groups Can Strengthen Employee, Patient and Customer Engagement
Panelists: Rhonda Crichlow, Vice President and Head, U.S. Diversity and Inclusion, Novartis Pharmaceuticals Corporation; Dr. Sharonne Hayes, Director, Diversity & Inclusion, Mayo Clinic; Stefanie Thornton, Director, Talent Acquisition, Blue Cross Blue Shield of Michigan
10:45–11:15 a.m. Networking Break
11:15–noon 3 Tracks on Culturally Competent Care
Track 1: Race/Ethnicity | Winston F. Wong, M.D., M.S., Medical Director, Community Benefit and Director, Disparities Improvement and Quality Initiatives, Kaiser Permanente
Track 2: Women | Sheri Humphrey, Global Franchise Leader, Women’s Health, Merck & Co.
Track 3: LGBT | Barbara E. Warren Psy.D., Director for LGBT Health Services, Beth Israel Medical Center/Mount Sinai Health System; Kellan Baker, Associate Director, LGBT Research and Communications Project, Center for American Progress
12:15–1:30 p.m. Networking Lunch Featuring Keynote Speaker: Dr. Nancy Gagliano, Senior Vice President and Chief Medical Officer, Minute Clinic, CVS Health
1:30–2:15 p.m. Panel: Best Practices from the Healthcare Sector for Hiring and Supporting Veterans
Panelists: David Casey, Vice President, Workforce Strategies and Chief Diversity Officer, CVS Health; Andrew Roberts, Director, Office of Military and Veterans Liaison Services, North Shore–LIJ Health System; Roland Cloutier, Vice President and Chief Security Officer, ADP
2:15–2:45 p.m. Taking Medicine Personally: Addressing Emerging Patient Needs | Christi Shaw, President of Novartis Pharmaceuticals Corporation
2:45–3:00 p.m. Increasing the Pipeline of Black and Latino Physicians: A Success Story | Dr. Kamal Khan, Director, Office for Diversity & Academic Success in the Sciences (ODASIS), Rutgers University, and ODASIS Students
3–3:30 p.m. Hospital Supplier Diversity: Strategic Plans Build Value and Engage Communities | Steven Standley, Chief Administrative Officer, University Hospitals; an MBE supplier to University Hospitals
3:30–3:45 p.m. Closing Remarks | Luke Visconti
Opt for convenience and enjoy midtown New York City with a stay at the Marriott Marquis at our special rate of $369/night.
DiversityInc’s primary event focus is on our corporate customers, who are in attendance to network and enjoy the event. Soliciting business is not permitted. Consultants are welcome at our event dinners but are not permitted at the learning sessions.